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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Outstanding and considerate

5
They listen and showed great consideration both for my financial and mental health problems. Reviewed on: 8th June 2022

Fantastic company and service

5
Since using PayPlan to consolidate some outstanding debts I have had complete peace of mind knowing that the plan I have is right for me and monthly payments are affordable. I found the team at PayPlan very helpful and always available when I needed them. They even take care of all communications with your creditors. I would not hesitate to recommend them! Reviewed on: 8th June 2022

Very smooth communication

5
I was very nervous about starting this process with debt management but payplan made me feel at ease and I felt a weight was lifted after talking to them... I am now so much happier because of their quick support. Reviewed on: 8th June 2022

Very helpful company / people

5
having dealt with payplan for a while, they assist you in times of debt where you can see no way out. they offer affordable solutions to aide you clear the debt. Reviewed on: 8th June 2022

A light in the dark .....

5
PayPlan were there for me at a time when I was reaching out for much needed help & have continued to do so throughout my journey with them. Always responsive with prompt, open & honest advice & support. Reviewed on: 8th June 2022

Great support for those in debt

5
Great support for those in debt. I'm currently 5 years into my debt plan and can breathe. After years of debt created via gambling addiction. Great support. Staff are excellent. Reviewed on: 8th June 2022

They helped save my life!

5
I was desperate and suicidal ,with the help from Pay Plan i was able to sleep again and realised there is a way out back to a more normal life. Reviewed on: 8th June 2022

Very friendly

5
I was in a pickle, my ex left me with 15k credit card debt and told me she would not pay back what she spent. I tried ignore, i moved away, but it all caught up with me 2 years later. Payplan just go through your available funds, arrange what you can afford, and then deal with your debt company. Its really as easy as that, payplan have been amazing. Thank you Reviewed on: 8th June 2022

Great customer service and informative

5
Payplan have always been very helpful and caring throughout my time with them, and have helped me through some tough times when I felt like giving up on life due to my debts. Everyone I've spoken to has been polite and knowledgeable and always provide the best options for there customers. Reviewed on: 8th June 2022

Help when needed

5
Very kind & timely support. Helped to reduce stress and worry Reviewed on: 8th June 2022

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