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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

The stress was unbearable

5
My name is James fairhurst and payplan helped me so much with my debt. I Was worried sick beyond hope and the team were great and very helpful to put my mind at ease. Recommend highly Reviewed on: 8th June 2022

Good communication

4
Good communication, really helped to organise my debt Reviewed on: 8th June 2022

very helpful

5
After being a bit upset with another company ( never called when supposed to, left me hanging!), I felt Jenny listened to me and went out of her way to help me and give me the best advice for me. She got it sorted in no time. Reviewed on: 8th June 2022

I've been with payplan for a few years now, overall my experience with them had been very good.

5
When I first came to pay plan ,I had been with a different debt solution company ,that was was not the best experience,all they seemed interested in was making money out of you for themselves! I've found payplan nothing other than helpful and understanding over time and continue to do so ,they have made it so much easier for me to deal with my debt and for no fee . I am very grateful for there support over the years . Reviewed on: 8th June 2022

Guiding hand through financial horrors

5
I still remember the first phone call with Payplan, how in just a few minutes they helped me start to let go of the stress, shame and dread of being stuck in a whirlpool of debt. Every step of the way, they have been knowledgeable, helpful and supportive. I now know that it is possible to be sent free... and when that will be... thanks to Payplan! Reviewed on: 8th June 2022

Incredibly supportive, highly professional

5
Over the years that Payplan have supported me, no words can express how much they have helped me both financially and personally. The caseworkers are professional but go over and above board to make you feel supported and not alone. Their advice is always helpful and factual, I wouldn’t be in the position I am today without Payplan. Thank you Reviewed on: 8th June 2022

Payplan pulled me out of one of the darkest hours in my life

5
I was literally at the point where i could not take anymore. With 2 children and a world of debt hanging over me. I went on google and found payplan and never looked back. I am now just over halfway through my iva and i can finally see light at the end of the tunnel. My support worker is always available should i need any help and i finally feel better in myself and not alone. My debtors have not troubled me at all since payplan took me on and i am so glad they did. I would recommend payplan to anyone who was in my position. Reviewed on: 8th June 2022

Excellent service, very informative put you at ease.

5
The customer service team have been friendly, helpful and will answer questions you have, especially at such a hard point where you think there is no way out of sorting your finances Reviewed on: 8th June 2022

Save my life

5
I have been with Payplan for a very long time I had no one to turn to and in a very dark place was on the verge of loosing my house to I got massive depression trying to juggle my finances and look after my wife and family then I was recommended via citizens advice beuro to contact them I am so glad I did it was a massive weight of my shoulders I found that there was some one there to help me sort the mess I got myself into town be honest thay saved my life Reviewed on: 8th June 2022

Thankful help

5
The guys at Payplan have a very understanding ear with no judgement, they were very helpful in helping me sort a payment to my creditors to help elevate the stress I was suffering. I wish I had gone to them earlier Reviewed on: 8th June 2022

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