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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Fantastic helpful

5
Payplan been fantastic with me, I have anxiety and depression and I don’t answer my phone so payplan get in touch by email rather than calling. Reviewed on: 8th June 2022

Great Company

4
Best thing I ever did, most people I have dealt with have been very kind & compassionate, very helpful & friendly. Wouldn’t have coped without them. Reviewed on: 8th June 2022

Gave me support when needed the most

5
Some times in life things happen and you find your self in hard times. I made the best decision to help myself and got very clear and helpful support. They gave me guidance and reassurance that they could help me in a situation where I was struggling to cope. The transition was easy and the the monthly payments were manageable. Payplan is definitely my first recommendation for any one who is struggling with debt and I cannot thank them enough. Reviewed on: 8th June 2022

The best

5
PayPal has been with me for years now(or I have been with them ). I have Beverly had any problems with a money flow and customer service has always been helpful. They don't have any hidden fees and I love their refer program. Highly recommend this Reviewed on: 8th June 2022

Excellent service

5
Fantastic support from the beginning and always able to assist with queries Reviewed on: 8th June 2022

Amazing help at such a difficult time

5
I was definitely in limbo thinking is this what I really wanna do. But I'm so glad I did ! From the initial phone call I felt at ease. Even now I'm still getting emails asking how I am ! Brilliant company Reviewed on: 8th June 2022

Took away all my stress

5
I contacted payplan after being offered IVAs by loads of companies...all with a hidden charge. Once I'd spoke with them and ran through all the details, they advised me to go for a DMP as it fitted my circumstances much better. They are a charity so no extra charges, they were clear and helpful so I could get my information over to them and dealt with all my creditors. Which meant I wasn't getting thousands of calls and letters demanding money and the sneaky tricks they used to try to get me to pay immediately. Now it's just pay back a set amount each month and relax. No constant chasing or harrying or fear and worry. It's the best decision I ever made and it's changed my life. It's nice to know there are people out there that help and my caseworker Nelson has been fantastic. I'm done in about 6 months and I'm in control of my finances now. Thankyou to everyone at payplan for what they've done for me. Reviewed on: 8th June 2022

Life Changing Organisation

5
Pay Plan changed my life. I couldn’t have asked and received better support than what they provided and still provide. Staff are so helpful and understanding, they really did change my life and I will mention the amazing support Karine has provided she is an outstanding employee and an asset to Pay Plan. Reviewed on: 8th June 2022

PayPal has been very supportive and helpful to me

5
I was in real problem and had many loans. They sorted out all my problem by helping me out with a loan clearing affordable programme and very soon I will be free of all my loans. THANKS A LOT TO PAYPLAN Reviewed on: 8th June 2022

Amazing support

5
I was in a bad why financially before coming across payplan, they help and support I have received has been amazing and has helped me to keep on top of my debts Reviewed on: 8th June 2022

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review