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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Easy To manage

5
We have had a DMP for a number of years. it is nearing the end. It has saved countless sleepless nights. I have a review each year which helps you keep on top of things. Best of all it has made us more aware of keeping up to date with our finances. Pay Plan makes sure our DMP is affordable and it has been the best available option for us. Reviewed on: 8th June 2022

Payplan thank you for helping me

5
I have used Payplan for a number of years and they have always been very helpful and understanding. Would recommend them to anyone in financial difficulty. They don't judge you , they just offer ways of helping you. I have had anxiety and anyone with money troubles would understand that being in debt is overwhelming. Talking to Payplan helped me to sort my finances out so I pay a set amount on a DMP , which helps to reduce some of the stress . Thank you Payplan Reviewed on: 8th June 2022

Changed my life

5
Payplan really changed my life, I was in a black hole and with their help I can live my life not being afraid to answer the phone or the door! Reviewed on: 8th June 2022

Amazing People , Amazing Service

5
Superb service, which I have already referred two different people to. They deal with everything for you and as long as you keep your payments up you'll only here from them once a year, and that's just to re assess your financial situation and adjust payments accordingly. Many companies could learn a lot from the way they interact with people. Polite, reactive and always positive. Want the weight lifted from your shoulders then call these guys. I did, 4 years ago (I was in a financial mess). Best thing I did was to call these guys, reluctantly at first, as the financial problems I had where all of my own doing. The response I received was caring and considerate, and the actions they took where unbelievably swift. As their logo suggests I started living again and haven't looked back. Could continue heaping praise, but I've ran out of space. Enough said. Great company, Great Staff Reviewed on: 8th June 2022

Helpful customer service

5
Helpful team members and understanding of your requirements. Reviewed on: 8th June 2022

Absolute life saver

5
Fantastic service provided friendly understanding staff Reviewed on: 8th June 2022

Lifesaving

5
PayPlan has helped us immensely over the last 10+ years. They have made it possible for us to manage our debt and live a normal life. We have found PayPlan very approachable and willing to help. We never dread contacting them. Very happy with them! Reviewed on: 8th June 2022

IVA plan review

5
Everybody I’ve ever spoke. To al payplan have always been really helpful and understanding of different situations I’ve found myself in. I’ve never felt judged for needing their help and any problems I’ve had have always been solved really efficiently Reviewed on: 8th June 2022

Relieved

5
Payplan have been very supportive, helpful and understanding. A huge relief to be in control again. Reviewed on: 8th June 2022

Great Service

5
I found everyone at PayPlan to be very helpful and understanding of my financial circumstances. I am now debt free which at one point could not imagine possible. Reviewed on: 8th June 2022

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