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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Took the stress out of the situation and helped me understand how the process would unfold

5
No more constant calls and letters, no more dread every time a letter dropped through the door or unknown numbers on my phone Reviewed on: 8th June 2022

Straightforward

5
They were really quick with their turnaround and implementing my payment plan and that way lifting a huge weight off my shoulders. Reviewed on: 8th June 2022

Great support

5
I can see clearly the way to getting out of my financial situation. Reviewed on: 8th June 2022

Fantastic support and advice

5
It was a really difficult decision not only to admin that you need help financially but to actually do a debt management plan! But it was made easier by lovely staff and with them explaining it all step by step. Reviewed on: 8th June 2022

Help in new life

5
Really easy to follow and clear statement for all needs. Stay in touch help me if need and I was really deep when they started but now I know I have life and help. Reviewed on: 8th June 2022

Easy and manageable

5
Really good company , easy to do and manageable Reviewed on: 8th June 2022

Amazing & stress free company

5
I have been with PayPlan since February 2018, and I cannot express how they have made my life easier and more manageable! I was so stressed and depressed with bills I couldn’t afford but PayPlan took the ease away. I was so lucky to have found a right company to manage my debts much easier, and when I had my little boy at the end of 2018 it really took the stress of becoming a first time mum away as maternity pay is shocking. I am nearly coming to the end of my plan and I’m so thankful in the 5 years they helped I’ve managed to become debt free and more managing with money! Thank you Reviewed on: 8th June 2022

The best!

5
My experience with Payplan has been great! I feel stress free with an organised plan in place. I definitely recommend Reviewed on: 8th June 2022

Very impressed

5
Extremely helpful straight from the start, my mental health and financial situation has improved drastically thanks to Payplan. Very easy to use and setup, can't thank them enough. Reviewed on: 8th June 2022

Professional, Friendly and Knowledgable

5
I have had a very good experience with Payplan so far. (I'm 1.5 years in) Someone always answers quickly when I call them, and they are always friendly and Knowledgable and professional. Basically I'm really glad I initially joined up with them. Would recommend. Reviewed on: 8th June 2022

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