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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Been very helpful over the last ten years

5
Been with PayPal for 10 years, don't know how I'd have got through without them 100% recommend to anyone Reviewed on: 8th June 2022

Amazing service

5
Very good service. Have been a huge help for me and my issues with money. Couldn’t recommend them enough Reviewed on: 8th June 2022

Friendly professional service

5
I’ve been with payplan for about 2 years now. I was really worried initially about contacting them but I can honestly it was the best decision I made. It has given me my life back and allowed me to not worry about my financial situation. Every person I have spoken to has been kind caring and most importantly understanding. There is no pressure at all.. they are willing to answer any questions and alleviate any concerns. Reviewed on: 8th June 2022

Always there to help

5
Me and my partner had used loans and credit cards to get by. We then found ourselves in debt and struggled to pay back these debts. We heard about payplan and IVA and got in touch with them. Since then we are now three years in the IVA and our case officer has been great and has put us at ease. Just two years to go and we will both be debt free!!! Reviewed on: 8th June 2022

Helpful and understanding

5
I would recommend PayPlan for their non judgemental attitude, their explanation of how they work and after signing up their prompt discussion with creditors to alleviate my concerns and worries. Highly recommended. Reviewed on: 8th June 2022

Number 1 company

5
The team have been so helpful, even after we set up the plan I was struggling so the team helped me out again - such a load of my mind. I would definitely recommend them, Reviewed on: 8th June 2022

Bright light at the end of the tunnel

5
When you think there is no way out, you come across Payplan and you realize there is hole after all. Choosing Payplan was the best decision I ever made. Very understanding, helpful, excellent communication Reviewed on: 8th June 2022

Easy and simple

4
Consolidated all my debts in one monthly manageable payment Reviewed on: 8th June 2022

Excellent service, helped us immensely. Great comma and very friendly and understanding.

5
Fantastic service, great comma, friendly and understanding. Very easy online forms and yearly budget. Would highly recommend Reviewed on: 8th June 2022

A weight off my mind

4
I was nervous and embarrassed but the lady talked me through each step over the phone put me totally at ease now my payments come straight out of my account each month I don't even worry about it no more they have made it a breeze Reviewed on: 8th June 2022

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