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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great company, made a bad situation so simple

5
After many months struggling to meet my commitments I was recommended to these guys. Reluctant to make the call and embarrassed to be in this situation, I was so glad I did make the call. So much weight lifted off and still committed to making my payments but in a much more affordable way. Highly recommended Reviewed on: 8th June 2022

The Debt Angels

5
Highly recommend PayPlan they have helped me out every step of the way and reassured me with my debts to I couldn’t fault them for there service and I will always highly recommend PayPlan to anyone who is in need of help with their professional understanding I couldn’t fault them Reviewed on: 8th June 2022

Peace of mind

5
The worst sil!y irresponsible thing I did was to get myself into a large amount of debt. This caused me stress and worry. The very best thing I did was to let Payplan handle my debt for me. They helped me work out a financial plan that I could afford , I was not pressured in any way and they worked with my creditors to ensure everything was agreed. All I have to do is ensure that funds are in my bank account each month for the payment to be paid. I have never been asked to pay more than I can afford .The staff are friendly ,helpful and I never felt that I was being talked down to for getting myself into such a mess. I would definitely recommend Payplan to anyone that is struggling with debt. Reviewed on: 8th June 2022

Great service

5
Great and very helpful. Is the best decision that i made when i was in desperate situation. Reviewed on: 8th June 2022

Great service quick replies

5
Always answers my questions, quick to respond and happy to help Reviewed on: 8th June 2022

Budget for payplan and advice

5
Helpful guidance to prepare Budget. Vulnerable advice to become debt free. Reviewed on: 8th June 2022

Professional service

5
I found the customer service team to be both considerate and understanding with regards to my current financial situation and provided me with an affordable solution, thank you all at PayPlan for your ongoing help. Reviewed on: 8th June 2022

I happy for everithing

5
I happy for everithing. Because my English no good but when I text ansver my.Thank you Reviewed on: 8th June 2022

Light at the end of a tunnel

4
When I thought there was no way out of being saddled with so much debt the calming voice at the end of the phone seemed to straight away lift the huge weight off my shoulders & help me sleep at night ! And now I have less than a year to go & me & my wife can bring forward all the plans we had & live again. Thank you payplan ! Reviewed on: 8th June 2022

Changed my life

5
Payplan supported me at a very difficult time to get my finances in order, their team are kind, helpful and empathetic. Reviewed on: 8th June 2022

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