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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Outstanding service

5
I feel I need to give this 5 stars for excellent service. They have helped me through this really tough time and took away any worries I have with handling my debt. I could not recommend the service enough. I am ever so thankful for the help and support I have received through my plan. Stress free calls and staff go above and beyond to support me. Reviewed on: 8th June 2022
joanne wayman's avatar
joanne wayman

Excellent service with understanding for our situation.

5
We didn’t think we would ever get out of our situation but after speaking with PayPlanPlus we were allocated a case officer and they made things really simple. We are right at the end of our agreement now and finally the anxieties have disappeared. Of things got a little tough at times there was understanding and we managed to see the light at the end of the tunnel. Can’t recommend enough. Reviewed on: 8th June 2022
Jo 's avatar
Jo

Ray of light

5
You lifted me out of a very dark and hopeless situation, I felt powerless and scared for the future of my children. You have taught me how to manage my money and whilst being able to breath have given me back my independence. I still have a management plan in place which is leading to eventually being debt free. Thank you. Reviewed on: 8th June 2022
Sue's avatar
Sue

Supportive and understanding

5
Payplan have been supportive and understanding from the second I reached out to them for advice. All advisors who I had liased with where patient and showed great communication towards me making me feel completely at ease and less stressed from the moment I contacted them. I am very grateful of the service I received and I am still receiving from the company. Reviewed on: 8th June 2022
Niamh Mulligan's avatar
Niamh Mulligan

Best thing I,'ve done

5
It was strait forward they are very helpful I was able to enjoy Christmas with no financial worry. Reviewed on: 8th June 2022
Tania's avatar
Tania

Great helpers

5
I have had a great service with this company. They have always been on my side throughout my plan which is coming to an end soon. They helped during the lockdowns when money was tight. Reviewed on: 8th June 2022
Mike Rist 's avatar
Mike Rist

Life saving

5
PayPlan staff are always very helpful. They do not make you feel uncomfortable about your situation. Reviewed on: 8th June 2022
Panna Sev's avatar
Panna Sev

Highly recommend them service was fantastic

5
Yes brilliant service! Would definitely recommend them customer service was outstanding Reviewed on: 8th June 2022
Karen Mclarnon 's avatar
Karen Mclarnon

Life changing

4
The process to set up was very simple and allowing immediate strain release on my finances. Payplan are very understanding and help out whenever needed if some months are more difficult than others. Reviewed on: 8th June 2022
Sean G's avatar
Sean G

A very caring understanding company were nothing a problem always a solution

5
I have bin with Pay Plan for many years, always there for advice and helping threw my debt in the right way. Thanks Pay Plan you have changed my life and people that I have recommended you to. Reviewed on: 8th June 2022
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