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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life changing

5
Very helpful service, very thorough, peace of mind, great advice, I’d recommend PayPlan to anyone who has any type of financial difficulties! They are number 1 for me! Reviewed on: 8th June 2022
Sharon Coombs's avatar
Sharon Coombs

Professional and helpful

5
Payplan have been helping me over the last 8 years. They understand you have to live whilst dealing with debt. They do not push or have any agenda and they give you available options without any judgement or assumptions. If only banks behaved like Payplan the country would be in a better place when it comes to debt management. Reviewed on: 8th June 2022
Paul Evans's avatar
Paul Evans

They gave me back my freedom

5
When I was in a place where I felt I had no other option but to go bankrupt because of a huge tax bill I sought out help and advice and found Payplan. From the very beginning they made me feel safe in the knowledge that there was a way out that would allow me to pay back my creditors and take off the pressure I was under. It was a seem-less process and I am forever grateful to them. Highly recommended. Reviewed on: 8th June 2022
Damian's avatar
Damian

Gold star for PayPlan

5
5 years ago my life was out of control. I was in debt and barely managing to pay the minimum payments each month. I was paying out £1000+ a month and never lowering the balance. Then I found out about Payplan. I was a little anxious about the process as I was totally ignorant to money and debt management. Payplan were amazing. Great communication from them and everything was explained thoroughly and honestly. They did all the work too. We agreed on a monthly price and it was all set up and agreed by the creditors and courts. I've paid every month with no issues. I hear from Payplan once a year for my annual review. This is helpful if you find yourself struggling they help with budgeting I now have only one payment left and feel like I can restart my life. I'm very thankful to PayPal and can thoroughly recommend them Reviewed on: 8th June 2022
Donna Rose's avatar
Donna Rose

Great Service

5
I've been using PayPal for many years after getting myself into financial strife some years back. I've found them to be supportive, you pay just what you can afford. All my creditors are dealt with directly by them which helps massively. Would recommend to anyone! Reviewed on: 8th June 2022
Joanne Escott's avatar
Joanne Escott

Struggling With Debt

5
I was in a mess when I went Payplan but having spent an hour with them they managed to take all the details of my debts and came back to me with a Plan. I was so relieved as all the creditors stopped hounding me and I was able to sort out my life in a more comfortable way. After 4 years I am nearing the end of my Plan and have no wish to get involved with debt in the future. The staff have been so understanding whenever I have called them managed to sort minor problems for me. WELL DONE PAYPLAN Reviewed on: 8th June 2022
Colin Willis's avatar
Colin Willis

Helped me go from £25k in debt to £9k in 2 and a half years

5
Great company! When I was ready to file for bankruptcy/Iva they offered me a DMP as the best solution. My credit score is now slowly on the up and o have reduced my debt by nearly £16k! I only have a year and a half left of my plan and i will be debt free ready to push my credit score back up and buy my first house! Thank you so much to the team at PayPlan!❤️❤️ Reviewed on: 8th June 2022
Danny's avatar
Danny

Really good and efficient

5
Really good service, made me feel at ease and helped my finances massively Reviewed on: 8th June 2022
Aaron 's avatar
Aaron

Excellent financial advice

5
Worried with debt problems, behind on payments, rang payplan, they talked me thro my options, choose the best option for me and my circumstances. Set everything up for me, all I have to do is send them my monthly payment, and they do the rest, amazing financial advisors, taken a huge weight of my shoulders, I can now sit back and carry on stress free about my debts Reviewed on: 8th June 2022
andrew daveney's avatar
andrew daveney

Very empathetic service

5
Payplan treat their clients with compassion, understanding and each advisor has a breadth of knowledge. They are prompt and professional and their high client satisfaction rate is a testament to their diligence. Thank you PayPlan! Reviewed on: 8th June 2022
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Tess

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