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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Reassurance

5
They allow me to feel some stability over my debt problems. I can live without the crippling anxiety I had by dealing with the card companies and banks for me. Reviewed on: 8th June 2022

It the most convenient way

5
I am using it pay oversea payment, which really helpful Reviewed on: 8th June 2022

Incredible, reliable, new life.

5
Unfortunately having gotten myself into a cycle of pay day and personal loans my monthly outgoings had become more than my income, with little way to pay off loans. Then I heard about payplan, with a little scepticism I applied, they were incredible from the start, amazing customer service and an incredible monthly payment option, to say they've transformed my life is a complete understatement. All of my debts consolidated, no more being chased by lenders. An affordable payment each month and regular communication to make sure I'm doing okay. Payplan are an incredible company that I happily recommend to friends and family. Reviewed on: 8th June 2022

Good service and peace of mind

5
I have had a rare cancer diagnosis which has been frightening and I was in quite heavy debt with credit cards and a loan. I’ve been using Payplan to alleviate the anxiety of the monthly payments that I couldn’t afford anymore. Payplan have organised sensible payments that are realistic for my circumstances. They are always available to chat online and I couldn’t have managed my finances without them. Every year their is a helpful financial review and update. Payplan have been friendly , understanding and extremely swift at sorting all the money and keeping interest off and you can see clearly what the amounts are being paid to the companies . I’m so relieved that I don’t have the stress of payments and horrible letters and phone calls anymore . It’s been hard enough going through surgery and living with a tumour that can kill me . Well done Payplan . I’m your greatest fan . Thanks for all your help . Reviewed on: 8th June 2022

Brilliant service

5
i needed help with my debts and felt like i had minimal options left until i spoke to pay plan who helped me through my outgoings and managed to consolidate all my debts into one easy monthly payments . Reviewed on: 8th June 2022

Amazing

5
Very helpful, understanding and brilliant customer service. Reviewed on: 8th June 2022

Helped me get a huge weight off my chest

5
I recently signed up with PayPlan for a DMP, and they have been nothing but helpful, explaining the process in a way anyone could understand without sounding condescending, and are quick to answer any questions I have, and walked me through different options to make sure I was making the right choice for me. I would always recommend these guys to anyone in financial difficulty. Reviewed on: 8th June 2022

Simple and Humane!

5
I was extremely worried about my financial situation - Payplan helped me through every single step, without being judgmental about it. Reviewed on: 8th June 2022

stress free

5
since being with payplan, it has been stress free and they have all been so wonderful and helping! Reviewed on: 8th June 2022

Life changing

5
Payplan makes the whole process stress-free and are very friendly, always answer and queries very quickly and have recommended them. Fantastic service. Reviewed on: 8th June 2022

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