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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic Service

5
I was recommended Payplan as I was struggling with some debt at my bank. Throughout they have provided simple, impartial advice and have helped me to clear my debt at a manageable amount. Any email or phone contact has always been informative and my advisors have always acted without prejudice, instead helping me feel comfortable discussing the awkward subject of debt. I would definitely recommend to anyone experiencing financial difficulty. Reviewed on: 8th June 2022

We have had a really positive experience.

5
After getting into some financial problems a few years ago, we were put in touch with PayPlan by the CAB and they took the worry out of our situation. They can help with your creditors and make the repayments work for you and they have been flexible when we needed a break from the payment plan for a month. We're living again, just like the logo! Reviewed on: 8th June 2022

Life savers!

5
Patient, understanding and non-judgmental. Have truly helped me get my life back on track Reviewed on: 8th June 2022

Very easy to use

5
Very good customer service and well designed app to use Reviewed on: 8th June 2022

Always supportive

5
I cannot praise them enough, always supportive and always looking for ways to help, quick and reliable. Reviewed on: 8th June 2022

Life-saving service

5
PayPlan offered me so much support but also listened to what solutions would best suit my personal circumstances. They literally saved my life. Reviewed on: 8th June 2022

Fantastic, supportive company

5
I have been using payplan for nearly 4 years now and I could not have asked for a more friendly and helpful set of people to have have helped me through what was an extremely difficult period of my life and they have helped me get my life back on track through what can only be described as top notch service! Reviewed on: 8th June 2022

Excellent service

5
Very reliable service, easy to use. Alot of my friends already use it. Reviewed on: 8th June 2022

Best service ever

5
I was having sleepless nights, constant headache from stress and worry. PayPal were friendly and helpful from the moment I contacted them. I now have an affordable monthly payment plan that allows me to live my life knowing I am gradually making a dent in my debt Reviewed on: 8th June 2022

An understanding, non judgemental, supportive company

5
I have been with payplan now for 3 years and I can see a light at the end of the tunnel, with payplan's. Payplan have been supportive throughout my DMP and provided reassurance when I have had letters of creditor's. I have always felt that payplan have a non-judgemental approach when assisting me. I would like to take this opportunity to thank payplan for their belief in people to become debt free. Improving people's lives by reducing stress. Reviewed on: 8th June 2022

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