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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Help from PayPlan

5
Best thing I have ever done it is helping me a lot Reviewed on: 22nd May 2022
A Campbell's avatar
A Campbell

Can't fault them

5
PayPlan have been organised, knowledgeable, empathetic, patient and practical. All the things you need when struggling financially. I cannot fault the service they have provided to me. Reviewed on: 22nd May 2022
Andrew Somers's avatar
Andrew Somers

Payplan saved my life

5
When my husband and I separated he left me in a mountain of debt in our joint names. He disappeared financially and I was in a mess. I’m a police officer and can’t have bad debt so have to pay it all. I thought I would lose my job and I couldn’t see a way out. I saw a poster for Payplan on the notice board at work and I’m so glad I did. I called and they helped me find an affordable way to service my debts. They contacted all my creditors and took so much pressure off. I was finally able to sleep again and concentrate on my job and my children. That was three years ago and I’ve paid nearly half my debts. With some help I’m in a much better place financially. Thank you Payplan. Reviewed on: 22nd May 2022
Bernice 's avatar
Bernice

Excellent

5
Friendly and understanding very help Reviewed on: 22nd May 2022
Lynn's avatar
Lynn

Helpful

5
Such a helpful company and I wouldn’t be able to manage without them Reviewed on: 22nd May 2022
Laura Ainsworth's avatar
Laura Ainsworth

Excellent service

5
From my first phone call they were thoroughly professional. The whole process was totally seamless and took approximately 6 weeks. A special mention should go to Gemma Cranswick who’s brilliant customer care was excellent. Reviewed on: 22nd May 2022
David Tremlin's avatar
David Tremlin

helpful staff

5
payplan easy to deal with, expert advice, easy to understand the what and whys. Reviewed on: 22nd May 2022
mrs j docherty's avatar
mrs j docherty

Straight forward and easy to deal with

5
Only wished I had contacted PayPlan earlier, once IVA set up I feel free of stress of creditors chasing me for payment. Reviewed on: 22nd May 2022
Jpw's avatar
Jpw

Wonderful service offering peace of mind.

5
My experience with Payplan has been easy and productive, helped all the way from beginning to the final acceptance of my IVA with continued support available, should I need it. Before beginning this process with Payplan my finances were all over the place and I had buried my head in the sand tucking away unopened letters in a draw,yet still having a negative impact on my subconscious. My hand was held through the whole process and all of my debtors contacted by Payplan, leading to my IVA being accepted and the final result of peace of mind for myself and all of my debts lowered and I'm one tidy monthly installment. Many thanks Payplan I will always be so Grateful Reviewed on: 22nd May 2022
Gavin Williams's avatar
Gavin Williams

Relief

5
Really helped take the stress of debt of my shoulders and helped me manage things better Reviewed on: 22nd May 2022
Jo70's avatar
Jo70

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