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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Breathing space

5
Couldn't breathe, couldn't think straight, couldn't sleep. Was suggested payplan and from the moment I got talking to an advisor I could feel the weight coming off my shoulders. So thankful for them. Reviewed on: 22nd May 2022
HR's avatar
HR

Big thanks to the PayPlan Team..

5
..for making my life so stress free and straight forward. You can always ring them up for practical sensible advice for the correct course of action, and get a real sense of reassurance they are on your side. Reviewed on: 22nd May 2022
dereklhead@yahoo.com's avatar
[email protected]

Extremely knowledgeable and helpful.

4
Payplan were excellent in resolving my issues. They explained processes and methods of how they could help. They answered all my questions and have always been available to assist with any problems. A wonderful service. Reviewed on: 22nd May 2022
Phil's avatar
Phil

Brilliant, would go again

5
always there when you need help, nothing is to much. Reviewed on: 22nd May 2022
owens.j5@sky.com's avatar
[email protected]

With PayPlan there is no need to struggle in the dark

5
Just when I had lost hope of getting my finances back on track, a relative recommended PayPlan to me. It still took me a while to make the initial call, but as soon as I did, I felt 'listened to' and I felt 'helped'. I gave my income and outgoings and it was all worked out whilst I stayed on the phone, and a reasonable monthly repayment plan was established. I was worried I'd have to make so many cutbacks and not enjoy my life for 'x' years but not the case. I was allowed to incorporate hobbies like the gym, dance class, a few nights out, buying a few clothing items, even buying lunch at work etc. Everything was covered. I was even allowed to include the extra money I'd spend on gifts for birthdays and Christmas so on those months I wouldn't struggle with repayments. I can only say, if you are struggling and no other avenue works for you, speak to PayPlan. Their support never stops. Almost a year later and if I'm ever concerned or if a debtor contacts me or sends me a letter directly, all I need to do is send a copy of the debtors letter to PayPlan. They deal with the rest and inform me that I need not worry, they have dealt with it. Reviewed on: 22nd May 2022
Charlie's avatar
Charlie

Excellent people skills

5
When I started my plan these lovely people couldn’t of been more helpful… from start to finish the service was excellent… Reviewed on: 22nd May 2022
Stu 's avatar
Stu

Simply the best!

5
PayPlan have been such an amazing support, I never felt pressured always at ease. Easy to communicate with with a flawless service. Wish I would have spoken to them years ago. Thank you!! Reviewed on: 22nd May 2022
Lara Coltelli's avatar
Lara Coltelli

Incredible support

5
Before applying for IVA I was extremely distressed by the process and didn’t know what to expect. Since my first email to PayPlan I knew I have chosen the right team to support me. They have been extremely helpful, knowledgeable and friendly. I had received an answer to every question in regards to my finances and the process of becoming debt free. The team is very proficient in responding to emails and getting thing done smoothly. The website is well structured and very useful, provides tools to complete your budget plan. I have learned how to manage my finances and for that I am extremely grateful. Reviewed on: 22nd May 2022
Aleksandra Knight 's avatar
Aleksandra Knight

Amazing help

5
Great to deal with, helpful and informative. They’ll find a solution for your debt worries Reviewed on: 22nd May 2022
the robot's avatar
the robot

Lifesaver

5
After my very first phone call with PayPlan, I had my first good night’s sleep in years. They have completely turned my life around, and have shown support and understanding, and have been helpful, friendly and completely non-judgemental. Without their help I would still be struggling. I would recommend anyone struggling with debt to contact PayPlan without hesitation, they really are lifesavers. Thank you PayPlan. Reviewed on: 22nd May 2022
jadwiga kozak's avatar
jadwiga kozak

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