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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

PayPlan, friendly and helpful from start to finish

5
PayPlan gave me more time to deal with my debts, as well as providing debt advice and other help when needed. I went from struggling with a no win downward spirraling situation, to getting my life back in order, with help and advice available from start to finish Reviewed on: 22nd May 2022

Lives back on track

5
We Entered the plan a year ago and have every time we needed help or advice PayPlan immediately replied with a helpful and friendly response. Their knowledge is second to none and we can always get ahold of them. The plan has really put our life back on track. Thank you! Reviewed on: 22nd May 2022

Amazing

5
PayPlan really made me feel at ease about my financial difficulties and took the time to explain every option possible to me, the team are so lovely and really understood my situation and I can’t thank them enough! Reviewed on: 22nd May 2022

Amazing company

5
The staff is so friendly and helpful. I highly recommend this company Reviewed on: 22nd May 2022

Always helpful

5
PayPlan have been helping me since 2019 and counting. Always very helpful and reassuring, making me feel comfortable. Would definitely recommend to friends/family! Reviewed on: 22nd May 2022

Life and mind Saving.

5
Without the help of Payplan I don’t know where I would be now.They are always there to give advice and help without judging.The personnel are both friendly and professional and extremely competent.They are literally lifesavers,both physically and mentally. I recommend them to anyone that I know that requires debt advice,knowing that they will be helped. Reviewed on: 22nd May 2022

Easing Financial Stress

5
A very professional and understanding team help us to continue enjoying life in our old age without the stress of constantly receiving creditor letters. Reviewed on: 22nd May 2022

Excellence

5
Been with them for years now and are excellent, getting my debts paid and having peace of mind helps mental health. I'd fully recommend to everyone. Customer service is amazing they've always been there to help in every way. Thank you so much Reviewed on: 22nd May 2022

Saved from suicide

5
Payplan literally saved my life.I was in the depths of despair when I contacted Payplan.I was embarassed,ashamed and frantic with worry.My case was dealt with by wonderful,caring and reassuring people. Matters were dealt with very quickly putting my Trust Deed into action swiftly. I cannot express my gratitude enough to have that burden of stress,worry and uncertainty be lifted.Knowing that there is light at the end of a horrendous debt nightmare is priceless.Thank you to Payplan for giving that to me by helping me recover from debt and move forward. Reviewed on: 22nd May 2022

Still in process

5
So far all payplan team have been incredibly kind and stopped my panicking- solution in process of being found and once complete I am hoping to get back to enjoying life with my family rather than worrying every day - financial support is so needed for many of us especially in the current day Reviewed on: 22nd May 2022

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