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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

BRILLIANT!

5
Payplan put me on the road to recovery...i don't know what i would have done without them...the staff are lovely...friendly and make it so much easier...top marks from me. Reviewed on: 21st May 2022

Help was there when needed

5
This organisation has helped me and my family through the despair of not knowing what was going to happen to us through debt, no financial company would help including a bank that I was a customer of for over 20 years. They have helped me get back my life back and get organised with debts that I am managing to pay back at a manageable rate. If they were not around myself and my family would have lost everything through the greed of the banks selfishness. Payplan have helped and are still helping us organise our debts, by arranging a manageable payment to our creditors that we can afford. Thankyou Payplan Reviewed on: 21st May 2022

Amazing customer service

5
Everyone I have dealt with has been helpful, friendly and understanding. Reviewed on: 21st May 2022

Live again

5
Thanks for everything when you at your lowest and you think you can’t get any worse my wife got cancer and I was just getting over telling her I was in massive debt Payplan gave me support beyond there job which I will never forget thank you Reviewed on: 21st May 2022

all i can say thank godt they were ther

5
they help me put my life back on trackthank them all Reviewed on: 21st May 2022

We don't know where we would be if we hadn't dealt with payplan

5
We were In an endless spiral of debt...couldn't see a way out....then we were introduced to payplan....our saviour. All this started in February 2020 just before covid struck. We were on the way to being already sorted. Thank goodness we were....life is so much better now.We owe a massive debt of gratitude to the professional way in which we were dealt with not only about our money,but also about our state of mind and wellbeing . Our lives are ours again....... Reviewed on: 21st May 2022

Back on track

5
Massive help payplan have been in helping to get myself and life back on track and well on the road to being debt free again in the not too far distant future Reviewed on: 21st May 2022

Total Reassurance

5
PayPlan has provided me with so much reassurance and a solution to managing my debt which without their support I am certain would become crippling. An invaluable service! Reviewed on: 21st May 2022

Changed my life

5
As a completely single mam of 3, financial situations changed and I found myself swamped. I can honestly say Payplan changed my life. I’m not as stressed about money anymore and they were super helpful and friendly Reviewed on: 21st May 2022

A problem shared is a problem halved

5
I think the best way to describe how PayPlan helped me is not just practically but emotionally too. The feeling of shame, disgust, guilt, failure, no way out weighed down on me. Making the call - traumatic - took me weeks to get the courage but as soon as the call was answered and I mean as soon as the call was answered I began to feel that there was hope. I wasn’t alone but most importantly there was no tutting, no judgment just the teasing out of information, really gently as I was a blubbering mess of emotions. It was such a weight off my shoulders it is so hard to describe. I felt I could breathe again. I am so thankful that I called PayPlan. Reviewed on: 21st May 2022

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