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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best thing ive done

5
After going through a divorce and then having to find a new home for me and my 5 sons i found mysrlf in a lot of mess financially my ex had left a lot of debt which snowballed and then depression set in worse and worse but then i saw something about help that i could get to get my life back on track. The lady i first spoke to was so understanding and helpful and throughout whole process people have been helpful. Im almost through the otherside of the experience and i not sure where i would have been if i hadnt contacted payplan for there help. Reviewed on: 20th May 2022

Excellent

5
Excellent and timely service always ready to help Reviewed on: 20th May 2022

Help to live again

5
When I had a mental health breakdown at work, I struggled to maintain the payments to store credit, credit cards and loans. I was off work for several months and was on a vastly reduced income. I eventually contacted PayPlan and from the beginning they were extremely helpful and supportive. They contacted all my creditors and agreed an affordable payment plan. That was over 3 years ago, I still have mental health issues and after trying to continue at work I eventually left due to ill health 12 months ago. PayPlan have continued to be supportive and helpful. In a nutshell they have helped me to live again. Reviewed on: 20th May 2022

Very easy , they get in touch with all your creditors, simple plan to suite your budget,

5
I would recommend Payplan to family/ friends .. you don’t need to stress enough , with all your creditors down your neck as with Payplan they handle it all with your budget Reviewed on: 20th May 2022

A lifeline in a sea of debt

5
After being made redundant, despite my positive attitude things began to spiral and I could t make all my payments. I turned to my family to borrow the money to make my payments but this only lasted for so long, eventually the money ran out. I spoke to my lenders but they became impatient, Payplan stepped in, made me feel reassured, didn’t judge me and made the process unbelievably simple. I’m now looking forward to the future and feel proud of myself again. Reviewed on: 20th May 2022

Friendly, helpful and Caring

5
Payplan supported me brilliantly and never judged my financial situation. They were approachable, caring and listened. I am now on the road to being debt free. Reviewed on: 20th May 2022

Amazing help & life changing solutions

5
Payplan have helped me with all my debt troubles by having the ease of paying all my creditors whilst also being a live to live my life, stress free. Payplan’s customer service have been amazing every step of the way, and continue to help me on my journey to become debt free. Reviewed on: 20th May 2022

Friendly and professional

5
I was worried about getting help, but you were so helpful , friendly and made me feel completely at ease. I didn’t feel embarrassed like I thought I would. Fantastic customer service. Reviewed on: 20th May 2022

Excellent

5
Absolute top class service from start to finish, I feel a lot better knowing that my finances are under control. Great help all the way through the process, i would definitely recommend people use payplans great services. Reviewed on: 20th May 2022

Life and home saver

5
From start to finish they listen, are positive, non judgmental and make a plan that helps you to keep your life for you and your family on track. The big thing is they deal with everyone for you taking a massive amount of pressure and stress away but happily you also feel like your creditors are encouraged to understand that you are trying to do the best for them too, by reducing your debts!! Reviewed on: 20th May 2022

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