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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

helpful

5
Happy with their service, very helpful and polite staff Reviewed on: 20th May 2022
Marcello Muiesan's avatar
Marcello Muiesan

Fabulous service

5
I have been with them for 6years fabulous and takes away all the stress of having debt Reviewed on: 20th May 2022
Sarah's avatar
Sarah

A realistic plan to deal with worrying debt.

5
I have been with Pay Plan for a number of years and have managed to reduce my debts without committing to more than I can afford. Before joining the scheme I was sinking with spiralling interest charges and couldn't see a way out. I can now look forward to a debt free retirement. My mental health has improved without the constant worry and it' reassuring to know I can vary the plan or look at different solutions if I need to. Reviewed on: 20th May 2022
Mother's avatar
Mother

Fantastic

5
Fantastic service and always friendly helpful caring Reviewed on: 20th May 2022
Margaret's avatar
Margaret

Kamal M

5
Pay plan lifesaver, very very good company I was so stressed before but now I'm so so happy Reviewed on: 20th May 2022
Kamal's avatar
Kamal

Reliable and understanding

5
Debt recovery never been an easy situation, but PayPlan makes it all manageable. Reviewed on: 20th May 2022
Gmihaly's avatar
Gmihaly

Life changing help, amazing customer service

5
I was so nervous about getting help with my debts, but as soon as I was contacted by Payplan I felt at ease. I was able to email my case officer which took another stress away as I’m so anxious making phone calls and work long hours where I don’t have time to talk on the phone. They are so easy to talk to and so understanding of all the problems life throws at you. They answer every question and fears you have and give amazing advice to help you choose the very best option to suit your situation. The best decision I made getting help from Payplan to help me get my life back from debts I could no longer afford. Takes all the stress away as they do all the hard work and allows you to pay an affordable amount each month, knowing that it will be over in 5 years, make adjustments when your budgets change to afford life’s necessities and get your life back on track. Reviewed on: 20th May 2022
Michelle's avatar
Michelle

Amazing service

5
It was a huge relief after my first conversation with payplan, they put me totally at ease and helped me so much with my debts. The ongoing support us invaluable. Reviewed on: 20th May 2022
Babs's avatar
Babs

Life changing service

5
Without PayPlan I would be treading water; my debts would have just continued growing and I would have been in debt for the rest of my life. Using their service has meant that my creditors are treating me fairly and I know that one day I'll be debt free having repaid every penny I owe. Reviewed on: 20th May 2022
Ricky's avatar
Ricky

Iva

5
Very friendly and helpful,was a easy set up Reviewed on: 20th May 2022
Ann-marie Griffiths 's avatar
Ann-marie Griffiths

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