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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fresh start

5
2018 was a low point for us I quit work to support my brother with cancer So I ran into Finacial problems & fortunately I was referred to payplan & what a relief they took on board our situation & with a human touch they accepted us & what a relief & helped us make a start The plan moves with current climate & reacts accordingly Reviewed on: 20th May 2022
Robert Taylor's avatar
Robert Taylor

Light at the end of the tunnel

5
Having got into serious debt few years ago, hot in touch with the Government debt line who recommended PayPlan. Very professional service from PayPlan who help you from the very start with a manageable payment you make to them who then pay all the organisations you owe money to. They do all the work with contacting the companies you are in debt with, which lifts a great weight off your shoulders. I would highly recommend PayPlan Reviewed on: 20th May 2022
Steven Mellor's avatar
Steven Mellor

Trustworthy

5
I’m in so much debt and it all got on top of me. It’s amazing you don’t pay a fee for these guys to help you out. All my debt is one and i can log in to see what’s being payed. Great communication with the team too! I couldn’t thank payplan enough for helping me with my debts. Reviewed on: 20th May 2022
Rhea's avatar
Rhea

A life saver

5
I have dealt with them for a number of years to help with my payments to creditors , always understanding and helpful in this difficult situation, and has helped with my wellbeing.Thank you Payplan Reviewed on: 20th May 2022
payplan's avatar
payplan

Kind and understanding staff who are never condescending!

5
This company have helped me out for along time during which they’ve always been supportive and knowledgeable. Knowing that they are always there to help me has helped my mental health for a very long time. Thanks for being brilliant… Reviewed on: 20th May 2022
jackie.corsi@yahoo.co.uk's avatar
[email protected]

Highly recommend

5
It’s very easy to talk to one of the representatives I found other debt places don’t understand the situation you are in and make you feel uncomfortable payplan is not like that they do understand and put you at ease and you feel comfortable talking about your debt Reviewed on: 20th May 2022
Mary long's avatar
Mary long

Fucking useless

1
1manager, 2manager, 3manager 4manager, shall I go on ?. Being prompted to do actions borderline legal. Have there own agenda, no real empathy for the client. Would have been more cost efficient to have gone bankrupt in the first place, all there interested in is keeping up payments to themselves for the commission, Leeches. Petra Campbell. Sincerely Reviewed on: 20th May 2022
Petra Campbell 's avatar
Petra Campbell

excellent

5
very helpful and understanding, but also professional and knowledgable Reviewed on: 20th May 2022
Packer's avatar
Packer

Excellent service

5
Very professional, very helpful, and I would definitely this service to anyone experiencing debt problems, however large. Reviewed on: 20th May 2022
Ian Brown's avatar
Ian Brown

Helpful , understanding

5
I can’t thank Payplan enough they have changed my life for the better an they was so kind an understanding an took care of everything thank you so very very Reviewed on: 20th May 2022
Brooke 's avatar
Brooke

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