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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Had no problems

5
Excellent company to go with very understanding Reviewed on: 20th May 2022

Amazing

5
They put me at ease and talked me through every step, so helpful Reviewed on: 20th May 2022

Excellent debt solutions company

5
Myself and my wife have been with payplan since 2009 and nearly coming to the end of our time with all our creditors as we both amassed huge financial difficulties. And with the help and guidance of all at payplan we never had any sleepless nights or worries as long as we followed what the instructions where and adhered to them, thank you payplan I would strongly recommend this organisation. Reviewed on: 20th May 2022

Fantastic

5
Really helpful explain everything and good support Reviewed on: 20th May 2022

Start to live again

5
Staff very helpful, don’t judge you in anyway. Discuss the best options. Reviewed on: 20th May 2022

Piece of mind

5
Being with Payplan has given me such piece of mind . Since I have been on my repayment plan I do not worry every month about paying my debt. I know that things are under control and will not get worse . I can look into the future and feel secure . All members of staff at Payplan have been so amazing and have given me all the information I needed to make the right decisions . I have been updated along the way and get advise when concerned about anything in relation to may DMP. Highly recommend Payplan Reviewed on: 20th May 2022

Efficient yet sensitive

5
Making the call after struggling for so long, I found them very thorough, efficient, honest, and also sensitive with regards to my personal situation. As much as I didn't want to, I'm glad I made the call, and would highly recommend. Reviewed on: 20th May 2022

Great way to help clear debt

5
Been with PayPlan for 3 years only got 2 left until my debt will be cleared. They keep up to date and monitor your circumstances and always check in. Great service. Reviewed on: 20th May 2022

Excellent service

5
Payplan have saved me in so many ways, my relationship, my job and my mental health, without the support from Payplan to help me get my finances under control I wouldn’t like to think where I would be. So thank you Payplan. Reviewed on: 20th May 2022

Hassle free

5
Genuinely never thought my money problems would go away. This was until I found PayPlan. PayPlan have been brilliant. Also no phone calls which I love, all done via messaging and online chats. although you can call if you would prefer. Any time I’ve had an issue with loan companies I always message PayPlan and they respond quickly and professionally. I would recommend this company to anyone in financial difficulty! Reviewed on: 20th May 2022

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