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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Supportive and friendly

5
Good customer care and good support Reviewed on: 20th May 2022

Great service

5
Great service friendly staff all was there to help people Reviewed on: 20th May 2022

Saved my life

5
Before Payplan my debt was spiralling out of control and I was without hope, the debt hasn't gone away but the worry has. Reviewed on: 20th May 2022

fantastic

5
I can't thank Payplan enough. They helped me sort out my finances and I am so grateful. Very good communication and they took care of everything after I provided the info they needed. Brilliant and thorough, they helped me choose the right option for me. I can now say that I can breathe easily knowing that my debts are under control. Reviewed on: 20th May 2022

Best IVA provider

5
PayPlan has made my life much easier by their IVA plan. PayPlan has really understood my financial situation and gave me the best suggestion because of which I am coming back to my normal financial situation. I wis all the best to the PayPlan family. Thanks a million. Reviewed on: 20th May 2022

Fantastic people

5
I have been helped and these people do listen and do understand and are definitely there to help. Reviewed on: 20th May 2022

Best support you can get

5
PayPlan have been the best support we could ask for. Their friendly, helpful and efficient service has helped us through difficult times. Thank you! Reviewed on: 20th May 2022

Great understanding and great at giving solutions to your problems!

5
At PayPlan they listen and then advise the available options to yourself with the full advise you are able to make an informed decision! Thank you PayPlan Reviewed on: 20th May 2022

Cooperative company

5
After my very first phone call with Payplan I had my first good night’s sleep in years. They have completely turned my life around, and have shown nothing but support and understanding, and have been helpful, friendly and completely non-judgemental. Without their help I would still be struggling, amazing customer care . I would recommend anyone struggling with debt to contact Payplan without hesitation, they really are lifesavers. Thank you Payplan Reviewed on: 20th May 2022

Very understanding kind consierate polite and helpful

5
For many years I have been with payplan they have always been here for me.they are the best Reviewed on: 20th May 2022

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