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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Stress

5
I have become stress free with all the help and advise for my debts they are always ready to listen and help Reviewed on: 20th May 2022

A Life Saving Service

5
When I reached out to PayPlan many years ago now, I was in such a mess, depressed and lost. They spoke to me without judgement and gave me real hope. They dealt with all my creditors and set out a plan that I was able to work with. It is true to say that without knowing it they may very well have saved a life and for that I can only thank PayPlan. Reviewed on: 20th May 2022

Calm, knowledgeable and friendly advisors

5
I’ve lost count of the number of times I’ve broken down in tears when talking to Payplan about my financial situation. Payplan staff are always calm, knowledgeable and reassuring; there is nothing they haven’t heard before. They are the calm in a storm, and I’ve always finished a conversation with PayPlan and been able to see light at the end of the tunnel, and felt more positive. Thank you Payplan. Reviewed on: 20th May 2022

Easy to use and provided such a relief

4
I was increasingly worried and stressed about money issues especially with the increasing costs of living this year. PayPlan were patient and listened to my worries considering all of my outgoing costs and worked out a simple way to help. So far it's been simple and easy to do and I can finally sleep and not feel so stressed about money anymore Reviewed on: 20th May 2022

So happy I found PayPlan

5
Everyone at PayPlan have been so helpful and put me at ease! Reviewed on: 20th May 2022

Debt management

5
Kaplan helped me when I was struggling with debt my debt is now managed staff very helpful Reviewed on: 20th May 2022

Got me back on track with my life

5
I didn't realise I could get help with my finances as they were in a mess and I was on my own A friend of a friend had mentioned payplan and I checked it out. Haven't looked back very professional and helping setting my a payplan that I could afford and get on with my life stress free. Highly recommend. Reviewed on: 20th May 2022

Dmp

5
Very helpful from start to finish a massive weight has been lifted of my shoulders should of done it ages ago case manager really helpful and they dont judge you thank you payplan Reviewed on: 20th May 2022

Changed my life

5
I was slowly sinking into unmanageable debt with no end in sight. Payplan rescued me with a manageable payment plan which allowed me to live my life again. Staff are fab and totally focused on excellent customer service. Can’t say enough how great a company Payplan is! Reviewed on: 20th May 2022

Very helpful and great service

5
Since contacted Payplan I have received helpful advice and dealt with my case so smoothly. Reviewed on: 20th May 2022

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