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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Excellent support

5
I was very reluctant to call anyone about my debt but plucked up the courage to ring them from the word go they have helped me by setting up a debt management plan and have taken a lot of worry from me it's hard to admit that your In debt when you are an old age pensioner but they have supported me every since. Reviewed on: 20th May 2022

Amazing service year after year !!

5
Pay plan has given great customer services and helped with all my financial difficulties for years, they are very helpful and professional. Reviewed on: 20th May 2022

Get your life back

5
Desperate times, little hope, feeling useless to the point of what's the point. Nervously make the call, what will they think of me? I've got so many debts. Yet from the moment a voice, introduced themselves, you feel a little more optimistic that by the end of the call you want ro hug them. Now I can start living with hope and a light at the end of a very dark tunnel. Reviewed on: 20th May 2022

Peace of mind

4
Payplan initiated a thorough review of my finances and dealt professionally with the resulting recommended debt management plan. Reviewed on: 20th May 2022

Excellent service

5
Very friendly and understanding very helpful good professional people Reviewed on: 20th May 2022

Great service

5
I was feeling uneasy asking for help with being in debt as soon as spoke to payplan I have been confident that my errors with money and my plan will be ok I have been with payplan for 3 years now and I am very happy with everything they provide Reviewed on: 20th May 2022

My Payplan experience

4
When a free debt management service refused to support me, my bank suggested Payplan. My anxiety levels had me pretty stressed at the time but the staff at Payplan were helpful, supportive, non judgemental and processed the plan with ease and speed. I now have peace of mind that my debts are on track and my payment plan is reviewed annually. My only regret is I didn't use them sooner as I could have saved myself much stress, money and my credit score would have been kept in reasonable condition. Reviewed on: 20th May 2022

Excellent

5
Really helpful brilliant customer service Reviewed on: 20th May 2022

Allowed me to feel in control again.

5
I found my d3bts increasing due to higher interest but no increase in money coming in so PayPlan 'saved' my sanity. Reviewed on: 20th May 2022

Life-savers

5
Payplan is genuinely the best company for those who are seeking Debt solutions. Unfortunately, due to Covid I got my self into huge debt followed with stress and anxiety. I contacted my council and they recommended me to contact Payplan. From my first call with them, they were very helpful and supportive and very clear with all the steps I needed to take towards my debt. They listened to every word and helped me with my debt. I couldn't ask for more. Thank you Payplan for everything. Reviewed on: 20th May 2022

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