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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Great Company

5
Helped us get our life back after struggling for years with debts, can't recommend them enough. Reviewed on: 20th May 2022

Absolutely amazing!!

5
I couldn't be more impressed with PayPlan. I have been with PayPal for the past 2 and a half years and without them, I wouldn't be so close to being debt free as I am right now (2 payments left). Their help allowed me to rebudget to more affordable payments and actually dig myself of the very deep hole I'd dug myself into. Almost 25k of debt paid off in less than 3 years and I am so thankful to PayPlan for the service they provide. Reviewed on: 20th May 2022

Supportive, friendly and reassuring

5
I have never been in this position before. I had overstretched myself helping family and juggling to make sure everything was being paid as want to pay my debts. I rang one organisation which were pushing me to go bankrupt so wouldn’t have to pay it all back. It made me feel like a criminal that wasn’t going to pay my debts. PayPlan however, we’re totally different. They explained everything and helped me come to a solution I was happy with. They were not judgemental and have been very supportive when I have contacted them with queries. When it was all set up I felt I could actually breath again for first time in a long time. Thank you Reviewed on: 20th May 2022

So helpful at a time of desperate need.

5
Had found ourselves in a position with massive money issues, following Covid and didn't know where to turn. Payplan were so genuine and helpful and made us feel we had an option. Listened with empathy and guided us through options to get back on track with life. A big ThankYou. Reviewed on: 20th May 2022

Pay plan

5
I was in a right mess when I started with pay plan, having debtor's ringing all the time .Pay plan sorted all this out , hopefully in the next 2 years I'll have completed my my plan can't thank them enough Reviewed on: 20th May 2022

Highly recommended, compassionate, supportive and helpful team.

5
Highly recommended, compassionate, supportive and helpful team. Reviewed on: 20th May 2022

Excellent stress free service

5
I’ve been with the company for many years and have never had any cause to complain. This company helped me when I really needed financial help Reviewed on: 20th May 2022

Excellent customer service

5
Payplan has been helping me for a number of years and are always quick to get back answering any queries I have. The annual review is also useful as I can keep an uptodate track of outgoings v incoming Reviewed on: 20th May 2022

Reliable.

5
I have been with them four year now no issues with them,All issues has been resolved and customers are treated priority with respect.I am satisfied with their services. Reviewed on: 20th May 2022

Friendly and helpful advice and solutions.

5
I was referred to PayPlan though a a trust my employer partners with. They friendly and helpful. They supplied advice on my current situation and solutions without feeling like I was being judged. I feel like I’m now making steps to get my financial health back on track. Reviewed on: 20th May 2022

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