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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very helpful

5
Totally made me feel at ease and Always respond to any messages with advice Reviewed on: 20th May 2022

Personal finance help

5
Was so ill worried about finances. Spoke to different people at payplan and am now on the road to recovery the staff were amazing and sorted all my debt problems thanks to all of them. I would recommend payplan to anyone instead of making yourself ill Reviewed on: 20th May 2022

Amazing service

5
My experience is positive from the beginning until now. Reviewed on: 20th May 2022

No empathy

2
Some staff were not patient and no empathy. When I contacted them, they got annoyed. They don’t understand some clients have mental problems. Reviewed on: 20th May 2022

Help when needed

4
With a lot of help from Payplan i am slowly getting my finances back on track. They hve taken a lot of worry off my mind. Reviewed on: 20th May 2022

Simple effective reassuring when in difficult place

5
When you get into financial difficulty and the banks are not really helping. PayPlan are they with simple effective advice and provide a realistic support to help you into the future with a named person t speak too and keep you informed. Reviewed on: 20th May 2022

Great company

5
Easy to talk to no judgement. Sorted my finances out no problem would highly recommend Reviewed on: 20th May 2022

Pretty much saved my life!

5
I made bad decisions after bad decisions... Used debt to pay debt and was drowning under it all and beginning to suffer from depression. Once PayPlan got involved however, there was light at the end of the tunnel! They helped me so much and I can now breathe again. Thank you PayPlan! Reviewed on: 20th May 2022

Very very helpful and efficient

5
Things were made very simple. Communication was excellent and PayPlan did everything they could to solve my challenges. Reviewed on: 20th May 2022

Amazing service

5
I have been on a dmp now for some time and Pay plan saved my home and my life. They are always there for you! Reviewed on: 20th May 2022

Review PayPlan: Debt solutions now

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