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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Highly professional team

5
My experience with was highly great, honestly they have great and well trained team they provided me easily and quick advise and went into great solutions Marwan Naser Reviewed on: 20th May 2022

Allowed me to breathe

5
Having PayPlan advisors to help throughout the process was so reassuring. Felt looked after & valued. Reviewed on: 20th May 2022

Sympathetic and professional

5
At a time where I didn't know how I would make it to the next payday and where on earth I would find the money for food let alone cover my debts I was referred to payplan. My mum had just died, my son and I were made redundant and I really couldn't see a way forward. Speaking to the wonderful staff at payplan gave me hope. They were sympathetic and didn't judge how I had got into such a mess. My only regret is that I should have contacted sooner as I can finally sleep at night. Reviewed on: 20th May 2022

Life saver

5
My experience with Payplan has been amazing with great customer service. Payplan gave me hope when I thought there’s no hope for me. Reviewed on: 20th May 2022

A lifesaving organisation!

5
PayPlan has been a lifesaver for us. Their team of dedicated staff have helped us come up with a manageable plan which has kept us afloat during these financially challenging times. I would recommend them to absolutely everyone who is in need of debt management assistance. Reviewed on: 20th May 2022

Excellent help when needed

5
Payplan have been unfailingly helpful over the years - dealing with all the fallout from debt in a sympathetic and effective way - a real help when you’re ‘scraping along the bottom’ out of your depth! Reviewed on: 20th May 2022

Great service

5
Great, efficient and friendly service. Listened to my concerns and advised sensibly Reviewed on: 20th May 2022

Peace of mind

5
Since being with payplan I feel like I’m back in control of my finances & life !!! I’m much more relaxed. Reviewed on: 20th May 2022

A Lifeline for debt problems

5
Without Payplan I doubt I would be here today writing this review. I didn't know where to turn and had debtors sending me letters and constant phone calls demanding money. Nobody was interested that I was unable to pay or the reason why. As a result my mental health deteriorated to the stage where I was considering taking my life. This was a very dark time for me. I was advised to contact Payplan who provided me with a debt management programme and contacted all of my debtors. The phone stopped ringing and the letters stopped arriving. The immense weight that was lifted was unbelievable. I cant thank Payplan enough for their help, assistance and understanding of my situation. I am now almost debt free and able to lead a normal life without money worries. I would recommend Payplan to anyone with money problems. Don't bury your head in the sand like I did hoping it would go away. Contact Payplan today!! Reviewed on: 20th May 2022

Kash

5
very helpful and professional people Always ready to help you Reviewed on: 20th May 2022

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