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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

After divorce debt solution

5
After divorce I was left with marital joint debts (in my name as ex-wife didn't work) & a high maintenance provision, combined with a drastic drop in my income due to redundancy. Payplan understood my predicament (bankruptcy & IVA not an option), & professionally negotiated an ongoing acceptable solution with my creditors. Reviewed on: 20th May 2022
Kevin Moule's avatar
Kevin Moule

First Class

5
First class service all round. Discrete, non-judgemental and supportive staff. Reviewed on: 20th May 2022
Brian Hood's avatar
Brian Hood

Very helpful

5
Always found the staff and service great and really helpful only ever on the other end of the phone or a quick email away Reviewed on: 20th May 2022
Joanne gavin's avatar
Joanne gavin

Life savers!

5
When we thought there was no way out or forwards, PayPlan provided both Reviewed on: 20th May 2022
Kevin Goodburn's avatar
Kevin Goodburn

The best company

5
Because of my debts I wanted to die but pay plan helped me going through the most terrible time of my life Reviewed on: 20th May 2022
ericascaringella@yahoo.co.uk's avatar
[email protected]

Excellent Service

5
I have been with Payplan for some years now and they have been a life saver for me. They helped me when I was overwhelmed with debt and intimidated by Credit Card companies. They sorted everything out in a calm and helpful way, non judgmental, and extremely efficient always replying to my questions promptly. Throughly recommend them to anyone. Reviewed on: 20th May 2022
Gisela Michaels's avatar
Gisela Michaels

Most helpful in my time of need

5
PayPlan has helped me when I needed it most. They have obtained for me peace of mind when I was extremely troubled. I still need them now, and I feel I can turn to them for help.. Reviewed on: 20th May 2022
Jack Shaw's avatar
Jack Shaw

Great Customer Service

4
Payplan are very helpful and their Customer Service is great Reviewed on: 20th May 2022
Andy's avatar
Andy

Helpful and understanding

5
Payplan have helped me and my family so much.I thought I was tapped in a situation of debt and they helped me out of it.My IVA ends in February 2023 and I’m so excited.They never came across judgemental and made you feel at ease.They are so easy to get in contact with and I love the app that you can quickly and easily download documents and ask questions or view payments and dates.Thankyou Reviewed on: 20th May 2022
Gemma March-whalley's avatar
Gemma March-whalley

Brilliant service

4
Nothing is too much trouble and goes into a lot of detail to get the right option for you. No more stress as all communication goes through Payplan, thanks Reviewed on: 20th May 2022
mh2406@sky.com's avatar
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