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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Help/intercede with me allocate payments of my loans.

5
I am struggling to pay my loans and several debt management group which I ask to help me, did not end well. I approached the Citizens Advise Bureau (CAB) for help and CAB refer me to PayPlan. I was assisted properly by a an account officer and was able to make a plan of payment that suits my capacity. Hence, I have a peace of mind in dealing with my debts. I am very grateful with the assistance and Wish PayPlan more power Reviewed on: 25th August 2021
Exequiel Receno's avatar
Exequiel Receno

Good service

5
Professionals and friendly people and helpful Reviewed on: 25th August 2021
Kashif Mehmood's avatar
Kashif Mehmood

Excellent Company

5
They’ve sorted me out when I was really down I have nothing Reviewed on: 25th August 2021
Martin Barlow's avatar
Martin Barlow

Excellent service

5
Have had absolutely no problems with service provided, always happy to help, also opened my eyes to all possible options, yearly review is user friendly, all queries answered swiftly Reviewed on: 25th August 2021
Alan Lewis's avatar
Alan Lewis

Life savers

5
Payplan are so caring and worry about there customers they lifted the world of my shoulders and I am extremely grateful Reviewed on: 25th August 2021
John stocker 's avatar
John stocker

We can sleep at night

5
PayPlan came to our rescue after I suffered a mental breakdown and was hospitalised for several months leaving my wife and 4 young children the other side of London without a salary coming in so the bills piled up my wife ensured the mortgage was paid from her part-time job but the rest had to wait. When I eventually returned home my employer arranged for me and my wife to speak to PayPlan Who arranged on our behalf manageable payments with our creditors and for interest to be frozen. Each year we complete a new budget form and PayPlan negotiate with the creditors. It was tough for many years but knowing a case worker is at the end of the phone to offer advice and support. I would say that PayPlan saved my marriage and family. Thank you so much Reviewed on: 25th August 2021
keithawright58@gmail.com's avatar
[email protected]

Debt management

5
Payplan has helped more than ever! I was completely stuck and felt like there was no light at the end of the tunnel. I am externally grateful for their support throughout this tough time in my life. Reviewed on: 25th August 2021
Carys's avatar
Carys

Excellent service

5
All staff seem very knowledgeable and happy to help Reviewed on: 25th August 2021
Robin Murdoch's avatar
Robin Murdoch

Fantastic great company.

5
I did not know where to go or what to do before I was put in touch with Payplan. What a huge sigh of relief when I finally found someone who could help with my financial problems. Whish I had been put in touch with Payplan years ago. Reviewed on: 25th August 2021
Nicolas George Freeland's avatar
Nicolas George Freeland

Helped to manage my debt

5
Payplan helped me to take hold of my financial situation. I feel grateful that soon my financial situation will be greatly improved. Reviewed on: 25th August 2021
dimax imen's avatar
dimax imen

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