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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

The staff are helpful and patient

5
The time that I have been with payplan I can honestly say the experience has been easy as the staffs are competent and know how to listen to the client needs Reviewed on: 26th August 2021

Stressfree support and management

5
I've had support from Payplan for several years after I got to a point with my finances where I wasn't coping and was getting really stressed and overwhelmed. They were helpful, supportive and have allowed me to put a plan in place where I am paying down my debts without having all of the worry I had before. It's such a relief to know there is someone I can talk to when life changes or I have concerns. Would definitely recommend their support. Reviewed on: 26th August 2021

Payplan

5
Payplan were so helpful and understanding. There advice and expertise was extremely helpful and I feel that I am good hands. Reviewed on: 26th August 2021

Helpful Company

5
I have been using Payplan for some time now, and find that they are helpful, informative, and there when you need them. Reviewed on: 26th August 2021

Excellent

5
Made things easier not to have worry about debts Reviewed on: 26th August 2021

Payplan forever

5
They have helped me be able to pay off my debts Reviewed on: 26th August 2021

Absolute Lifesavers

5
I had been unfortunate enough to join a ‘so called free government scheme’ they were taking money from me every month and increasing my fees without me being aware which in turn lead to heartbreaking circumstances. When I first approached Payplan, I was scared, embarrassed and at my lowest moment. Their first point of calls were amazing, understating and extremely compassionate and helpful. They became a life line when we were at our lowest. Payplan and their staff have provided an outstanding service, and at such a scary and uncertain time have provided faith, kindness, hope and understanding when people are at their lowest. I can’t thank you enough as an organisation. As a company, you have gone above and beyond and in turn saved many lives along the way. For your staff that i have been Fortunate to cross paths with. Please commend them. Yours most sincerely Melissa Reviewed on: 25th August 2021

PayPlan really understand how to guide us through bad times.

5
I had problems with the bank. I didn't know what to do and someone who knew about PayPlan recommended them to me. Reviewed on: 25th August 2021

PayPlan helped save me!

5
PayPlan are just amazing, I was in the depths of depression & anxiety & had no money in my purse. When I made the phone call & admitted I needed help, they were there, so supportive helping me with my finances. I feel so much better for using them. PayPlan, thank you for giving me a way out & my life back. Reviewed on: 25th August 2021

PayPlan is a very good and courageous company

5
I had a very good experience with PayPlan, they are very helpful Reviewed on: 25th August 2021

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