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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very experienced staff

5
When I was at rock bottom,they help me sort some kind of payment ,they are always there at the other end of the phone no long waiting in a queue I do not know if it was not for them .To be honest I was thinking of taking my own life ,my wife has left after 31 years because of this debt . Reviewed on: 22nd August 2021

Great customer service delivering the help you need.

4
Great to start of with, listening to your needs. Slightly confused who to contact after as different people respond to your queries but overall easy and straight forward help you need. Reviewed on: 22nd August 2021

Very helpful staff.

4
Very helpful staff and always available to answer queries over the phone and online Reviewed on: 22nd August 2021

Easy to contact

4
I was desperate not knowing what to do, when I started struggling with debt, so approached my bank straight away, who put me in to Payplan. A 30 minute phone call changed things and put my mind at rest. Payplan took all my financial details, and told me they could help me with an affordable monthly ammount to be paid over 4 years. They did all the hard work contacting the firms I owed money to. They even got involved when I received a letter from a collection agency, which should not have happened. Overall very impressed. Reviewed on: 22nd August 2021

Excellent Service

5
I'm so glad that I got in touch with Payplan. Right from the start, they took control of my debts and helped me manage them. The service has been fantastic. Reviewed on: 22nd August 2021

They are brilliant

5
They have helped me tremendously. Don't know what I would have done without them.xx Reviewed on: 22nd August 2021

Stress free support.

5
Amazing support and empathetic attitude allows for a stress free solution to all your debt problems. Reviewed on: 22nd August 2021

Amazing PAYPLAN

5
Payplan was so helpful and very considerate.. They listened to ur problems and sort out what’s best for you so u will not struggle.God bless PAYPLAN Reviewed on: 22nd August 2021

Amazing company

5
I just love them they keep me on the straight and narrow Just love them Reviewed on: 22nd August 2021

Friendly and helpful

5
Very friendly and helpful. Massive weight off my shoulders, understanding and helpful staff. Reviewed on: 22nd August 2021

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