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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great company

5
More then just a debt solution company.. They make you feel included and happy to solve any issues you may have .. Top people Reviewed on: 21st August 2021

Weight off my mind

5
They handled my debts really smoothly and took a huge weight off of my shoulders.... thankyou Payplan Reviewed on: 21st August 2021

Professional, kind and I didn't feel judged

5
After months of feeling anxious and worried about my debts payplan was recommended to me. They helped me sort everything out, they were kind and didn't judge me, they are always available to talk to I am so glad I contacted them. Thank-you payplan. Reviewed on: 21st August 2021

Grateful for their help!

5
I'm very grateful to PayPlan, and more specifically to their employees. They have been so helpful and always keen to provide me with answers to my questions. Dealing with debt is hard, stressful and have impacted my personal life. Since I started with them I feel much better and I can eventually support my self better while paying back my debt. I can only say a big thank you to them. Keep helping people! :D Reviewed on: 21st August 2021

Payplan review

5
Since I went to payplan about my debt they have been very helpful to me and I’m well on my way to getting out of debt. The app is easy to use as well so I can keep an eye on how much I have paid and how much outstanding debt remains. If I need to speak to someone over the phone the staff are really helpful and answer any questions I may have. It’s also easy enough to send a message and I always get a quick response. Reviewed on: 21st August 2021

Friendly, respectful service

5
Effective and efficient in the services they provide, in my experience. Reviewed on: 21st August 2021

Amazing and life changing!

5
Before i turned to Payplan i was so low, full of worry and stress, and scared to be judged by the company, but they were so understanding, kind, and compassionate that i could not believe! Its the biggest weight off my shoulders and its made me so happy! Reviewed on: 21st August 2021

A living nightmare turned into something with no stress at all.

5
I got in touch with Payplan after getting into quite a bit of debt after having to quit working due to ill health. I was paying my bills and buying my essential items with credit cards because I felt I had no other choice. That got to the point I couldn't get them paid off because I was only managing to pay back the interest. So I took out a loan to pay off my credit cards. At that point the little money I had coming in was paying off my loan so once again I had to rely on my credit cards. This was all affecting my mental health in such a bad way that it was leaving me with suicidal thoughts, that on top of my new physical disability had me feeling like I was living in a nightmare that I just couldn't wake up from. That's when I heard about Payplan, I gave them a call and from that very first conversation, I felt the whole world lift off of my shoulders, I wasn't alone in this nightmare anymore. The person I spoke to totally took charge, knew exactly what to ask and how to give me the help I so badly needed. After telling them the information that they needed they went to work contacting all the companies I owed money to and got me set up on a payment plan. I fully believe this company and most importantly the people I spoke to throughout the whole process saved my life. From the bottom of my heart I just want to say thank you, to the company and to the people that helped me. Any little problem I have now with debt, I know they are only a phone call away. Reviewed on: 21st August 2021

PayPlan has been the best solution to anyone with debt problems.

5
I am very happy with PayPlan. Their customer service and customer service agents are always available and helpful. Their advice is professional and they have built an easy accessible online account system. Excellent company! Reviewed on: 21st August 2021

Debt Management

5
I was having problems with paying bills due to being made unemployed. My bank recommended payplan. I found them very helpful in that they made paying my debt off easier with their monthly payment scheme. Reviewed on: 21st August 2021

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