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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing!

5
Just so helpful, helped me get my money under control I’ve even suggested it to family and friends who were struggling!! Reviewed on: 20th August 2021

Life line when i felt like i was sinking

5
Helped from the start to explore all my options and discuss in detail how the plan will transpire, the officers were easy to talk to and understanding. Reviewed on: 20th August 2021

Fast, easy and scare-free

5
I approached payplan when my finances were spiralling out of control and I didn't know what to do or where to go. At a time when I was scared and ashamed of the situation I found myself in, I needed something to help me focus on improving things. I was so worried about being judged on having lost control of my life, but this just wasn't the case. Right from the beginning to today, every person I have spoken to at payplan have been so helpful and made things really easy. I'm a year into my plan and I can't believe how fast its gone. I was worried as well that it would feel like I had someone checking up on me constantly and scrutinising my life every month but I was totally wrong. I'm so pleased I approached payplan, as I have no idea the situation I would be in today otherwise. Reviewed on: 20th August 2021

Excellent service

5
Taking a load of weight off of my shoulders with the service I was given Reviewed on: 20th August 2021

Saved my livelihood

5
I was facing financial hardship and my bank had a partnership with payplan so I contacted them in a short space of time all my worries were gone. They dealt with everything they worked out what I could afford and contacted all my creditors for me. Reviewed on: 20th August 2021

Really Helpful. Sympathic without being Patronisng

5
Payplan have been amazing they are calm on the phone and explain throughly. they dont Judge you. and give the best advice i can always get through to Payplan on phone too which is always a Bonus Reviewed on: 20th August 2021

Best Move I've Ever Made.

5
Hardest part was making the initial phone call, but everyone I have spoken with have been so understanding, supportive and helpful. Very approachable. No question seems silly to ask and always answered. Reviewed on: 20th August 2021

Alphajor

5
Very good service and helpful understanding Reviewed on: 20th August 2021

Very helpful

5
I have had to use payplan twice now and both times I found them very helpful and they explained everything very well. Reviewed on: 20th August 2021

No more sleepless nights!!!!

5
I never knew that contacting PayPlan would allow me to breath again! I got into so much debt and didn’t know how to deal with it. After a short,caring and understanding phone call my prayers were answered and now I am finally living a bright life without the dark clouds hanging over my head each day! Reviewed on: 20th August 2021

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