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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Extremely helpful and supportive

5
Staff are very supportive and caring with your situation. The staff I have dealt with are caring and understanding of your situation and are non judgemental and only want the best for you. Reviewed on: 20th August 2021
Daniel Bishop's avatar
Daniel Bishop

A light at the end of the tunnel

5
When I was facing mounting debt I finally turned to PayPlan to help me by setting up a DMP and it's honestly the best choice I could have made, they explained everything to me in detail and in a way I can actually understand. I finally feel like I can live again without the huge burden that I was carrying and the stress of who will show up at my door wanting money, especially during such trying times. I would recommend PayPlan to anyone experiencing a debt crisis as they have truly helped me. Reviewed on: 20th August 2021
Hallam Clarke's avatar
Hallam Clarke

Breath of fresh air

5
Right from the off they made me feel better as I was worried that I'd be judged. So helpful, they listened to my story and helped me were as I thought I would never get help. Life is so much better now with no more worrying letters coming through the door on a daily basis, can't thank them enough Reviewed on: 20th August 2021
Paul Clark's avatar
Paul Clark

Great Customer Service

5
Always helpful and patient. They really do have your best interests at heart. Reviewed on: 20th August 2021
Vanessa Parchment's avatar
Vanessa Parchment

Excellent service

5
Very professional and helpful. Very understanding. Reviewed on: 20th August 2021
deekeely@talktalk.net's avatar
[email protected]

Life saver

5
I was embarrassed regarding my debt and didn't know where to turn. I eventually contacted payplan who put me at ease from the start and didn't judge me. Went through everything with me and gave me options and advice regarding a plan to clear my debt, they dealt with my creditors and are always available for advice. Prior to contacting payplan I was in a mess and so stressed and ran out of money before the next pay day trying to pay everything and it really did effect my quality of life but now no more stress re debt. Payplan have been fantastic a real life changer for me and my family I can't thank them enough Reviewed on: 20th August 2021
Al's avatar
Al

Respectful, knowledgable and very helpful

5
Provided me with enough information and kind words to help me take the right steps to managing my financial issues. Would recommend them to anyone in a similar position Reviewed on: 20th August 2021
Jack Docherty-Smith's avatar
Jack Docherty-Smith

Absolutely amazing

5
Amazing from start to finish, lovely friendly helpful staff. Reviewed on: 20th August 2021
Rach's avatar
Rach

Very good

5
Very efficient very helpful sorted all my debt problems out took a load of my mind Reviewed on: 20th August 2021
Sharon 's avatar
Sharon

Brilliant and helpful kind supportive understanding

5
Fantastic service kind staff fantastic Reviewed on: 20th August 2021
Benjamin Doidge 's avatar
Benjamin Doidge

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