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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Speedy service

4
From the initial call to a year on, things have been super. Customer service is excellent and queries always dealt with a speedy, knowledgable approach. Reviewed on: 20th August 2021
Cheryl's avatar
Cheryl

excellent

5
Help me get on the right track and made things better for me and my wife. Reviewed on: 20th August 2021
Bob Kirk's avatar
Bob Kirk

Helped me massively

5
I required help establishing a budget and a way of actually affording to keep living. The debt solution they provided me has worked really well so far. The process was really easy and I think they have a great app and customer service. Reviewed on: 20th August 2021
Cjj86's avatar
Cjj86

PayPlan are fantastic

5
When I found myself in an impossible financial situation, PayPlan helped me by outlining my options and helping me to get an IVA in place. At the time of contacting them my stress levels were off the chart. They reassured me that there was a solution and helped me every step of the way. Reviewed on: 20th August 2021
Linda Debenham 's avatar
Linda Debenham

Gave me back my life

5
After separating from my husband, I was left with loads of debt that was in my name so legally my responsibility, I didn’t know what I was going to do, I went to Step Change, and to be honest I didn’t find them that helpful, so I gave Payplan a call and thank god I did. They’ve been great! Reviewed on: 20th August 2021
C Nolan's avatar
C Nolan

A weight lifted

5
When I first contacted Payplan I must admit I was embarrassed and ashamed of the state of my finances, but was soon made to feel at ease. So helpful polite and professional. The best phone call I ever made, and cannot thank and praise the team highly enough. A weight lifted off of my shoulders. Thank you Payplan Reviewed on: 20th August 2021
Shane Prior's avatar
Shane Prior

Amazing customer service

5
Used payplan and they were so helpful. Felt so at ease with them Reviewed on: 20th August 2021
Amie o's avatar
Amie o

Professional fast well spoken through and looked after.

5
It was nice and easy going to go through the process and made sure I understood all that was said to me definitely would recommend to anyone a speak to asking about debt solutions. Great service. Reviewed on: 20th August 2021
David Henderson's avatar
David Henderson

The ultimate professionals from the start

5
The business is super-professional and everyone I have spoken to has been the same. They strive to help you, let you know they are always there to help and support you. Great communication throughout and clear advice given any time I have needed it. They deal with everything in a calm manner, which helps immensely during difficult financial periods. Reviewed on: 20th August 2021
Mike L's avatar
Mike L

Great service

5
Payplan sorted everything out very simply over the phone. They contacted all of my creditors and made the whole process easy and painless. Reviewed on: 20th August 2021
Majid Hussain's avatar
Majid Hussain

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