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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

PayPlan has been a huge help to improve my quality of life

5
PayPlan has been a huge help to me. Before PayPlan I was worried about my finances and didn't really see a way out. I registered on PayPlan's website for bankruptcy advice and they called me quickly to discuss the options and advised me to go another route with a DMP instead. PayPlan contacted my debt providers, froze interest and made agreements with them so I now pay what I can afford. My quality of life is much better now that I have a goal and I can see the finish line. They have a webiste portal where you can login to track your progress and see your debts go down. I highly recommend PayPlan to anyone with financial difficulties. Their services are completely free. No hidden charges at all. Reviewed on: 20th August 2021
kconway23's avatar
kconway23

Friendly, understanding, no hassle

5
Friendly understanding staff. Easy to keep track of your finances and messages with the online portal. Would highly recommend. Reviewed on: 20th August 2021
NF's avatar
NF

Non judgmental help

5
We were always dealt with, with dignity and without judgment. Always friendly and informative. Reviewed on: 20th August 2021
Julie carver's avatar
Julie carver

Great service

5
PayPlan’s service is excellent, very professional and polite at a time when I felt very uncomfortable about my finances, helped me a lot and still are Reviewed on: 20th August 2021
Steve's avatar
Steve

excellent

5
I have struggled with my finances and to the point that I do not know what to do. A friend of mine recommended pay plan. With pay plan, they have helped me managed my finances. At present, they have been very supportive and should I say an excellent service. The team is very approachable and very polite every time I have concerns. I will be forever grateful to pay plan for helping me out. Reviewed on: 20th August 2021
irma's avatar
irma

Piece of mind

5
Recommend by a charity. Thorough, kind, patient and best of all efficient at what they do. Reviewed on: 20th August 2021
Freddie's avatar
Freddie

Payplan is excellent

5
Payplan helped me so much so helpful very knowledgeable staff I really don’t know how I would have survived without there help Reviewed on: 20th August 2021
L's avatar
L

Helpful, understanding, easy to access, and patient customer care.

5
Phoned in tears having run up credit card debt whilst unemployed and clinically depressed. They were prompt easy to deal with and soothing. Reviewed on: 20th August 2021
Kirstie Crout's avatar
Kirstie Crout

Very helpful

4
My experience with PayPlan is very positive. I found that PayPlan have been Very helpful and supportive. Now I have a plan in place I feel like I have my life back. Thanks PayPlan Reviewed on: 20th August 2021
Michael's avatar
Michael

Saving Lives

5
During a bout of dark depression I found myself unable to work, but not working meant I couldn't pay my debts. Pay plan gave me a new lease of life as it allowed me to take time out to get well and not to worry about my debts. It did all the management for me as I was incapable of such demands. Wonderful company run by wonderful people. Reviewed on: 20th August 2021
miriam's avatar
miriam

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