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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best debt advisor

5
My life become more easier . Thank you so much Payplan. Reviewed on: 19th August 2021

An amazing company!

5
This organisation has helped me to get my life back. If it weren’t for this organisation helping me to get my debt in order, I would have lost control over my debt and possibly also lost my job. The staff are friendly and always happy to help. The online platform is easy to use and easy to see the progress. The company takes all the burden off you to negotiate with the creditors and make payments on your behalf. In addition, they advise on various debt clearing options, including managed plan, IVA, bankruptcy. I Highly recommend! Reviewed on: 19th August 2021

Simply Amazing

5
When I was facing real financial problems and did not know where to turn till I found PayPlan. There service and help was absolutely brilliant.. I am back on track and could not be happier. Reviewed on: 19th August 2021

Excellence

5
Excellent customer service from start to finish. Ongoing advice and support has been exceptional. Reviewed on: 19th August 2021

Helpful and supportive

5
Thank you, pay plan you have supported me when I really needed it , I couldn’t have sorted everything out with out you Reviewed on: 19th August 2021

Brill

5
Helpful service, free and on hand to offer advice Reviewed on: 19th August 2021

Efficient and understanding

5
We’ve had quite a few changes in our circumstances like most of the country over the last 2 years, and Payplan have been empathetic, professional and supportive the whole time. They’ve worked with us to find a solution that meets our needs and budget and we are sleeping better as a result! Reviewed on: 19th August 2021

Extremely helpful and non-judgemental

5
I found being in debt extremely embarrassing and it had such a detrimental effect on my mental health. I heard about PayPlan from a friend and contacting them was the best decision I have ever made. Not once did I ever feel judged by any member of staff that I dealt with. They took all my circumstances into consideration and was able to set up an affordable and realistic payment plan for me which I have now been paying for 3 years. They review my payments every year and the process is so simple. I’m hoping to be debt free in the next 2 years which will be an amazing feeling. I manage my money so much better nowadays as they have taught me to live within my means. I would highly recommend them to anyone I know. Reviewed on: 19th August 2021

Helpful and Discreet

5
Payplan take away the worry and fear. They are supportive, helpful and most importantly non-judgmental. Reviewed on: 19th August 2021

Simply the best

5
Payplan have been so understanding through covid,after having to isolate 4 seperate times with no income,and also with the deathbof my stepfather,where i had to contribute,i give them 100%!!! Reviewed on: 19th August 2021

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