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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me get my life back on track.

5
Having got myself into debt, there were so many debt advisors out there, I didn't know which was the right one for me. I was advised to get help via Unison. I'm so glad I did. They were so helpful. They explained the process every step of the way. They were understanding and non-judgemental. They made the process quick and easy. They are always at the end of the phone if I need them. Thanks to PayPlan I'm almost out of debt. Reviewed on: 19th August 2021

Payplan helped when I had no one else to turn to

5
Easy to talk to very helpful easy to get hold off Reviewed on: 19th August 2021

Excellent service

5
Helpful, explained everything and quick responses to all queries. Reviewed on: 19th August 2021

Excellent

5
Payplan are an unbelievably helpful company. Nothing is too much trouble to ask and they always reply to any queries. They are always happy to help over the phone too and make you feel so much better. Reviewed on: 19th August 2021

I am impressed by their efficiency. I recommend them

5
My experience with them has been very satisfactory Reviewed on: 19th August 2021

Great company

5
Payplan are very kind and caring, they show understanding in personal situations and offer help when needed. Without payplan I’m not sure where I would be right now. Reviewed on: 19th August 2021

professional

5
Provided comprehensive debt advice and quickly set up payment plan that really improved my situation. Understanding and professional advisors. Reviewed on: 19th August 2021

Go above and beyond

5
Payplan help you to sort out your finances and get back on track. But it is so much more. They have given me back peace of mind and hope for my future. They are easy to contact and always keep in touch. They treat people as individuals and are very caring. When my circumstances changed when my mum had a stroke they were so helpful, supportive and caring. They are fantastic. Reviewed on: 19th August 2021

Put my mind at rest - PayPlan

5
I had some heavy debts and felt myself sinking, I searched for debt solutions and came across PayPlan who were absolutely amazing, they handled everything and they helped put my mind at rest as my debts have now stopped spiralling out of control, and I ca see light st the end of the tunnel with my debts almost paid off!! Thank you so much PayPlan, my life is now in order. Reviewed on: 19th August 2021

Effective negotiators with creditors, hassle free experience for me.

5
PayPlan provides a clear and easy process to work out what is affordable and one that is credible with creditors. They use this to develop a repayment plan that treats all creditors on an equal basis so that the debt to all of them can be paid of in the same time period. This provides them with a firm basis to negotiate with each of the creditors to get them to agree. In my case, all major creditors agreed and the only creditor that continued to require interest to be charged was a small one with interest of only £2 or £3 a month, and so that was manageable. PayPlan has an easy to use web interface to communicate both ways and has always replied to any questions I had within less than 24 hours and with answers that sorted out my problems. It has been a hassle free experience and has helped me to carry one with my life, safe in the knowledge that my debt is being steadily dealt with. Reviewed on: 19th August 2021

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