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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Helped me regain control of my finances

4
PayPlan has helped me regain control over my my finances and made it easier to manage and pay off my debts by means of negotiating with my creditors with an affordable repayment plan. The customer service is second to none and there is always someone on hand to help should I have any queries. Reviewed on: 19th August 2021

Excellent customer services

5
Excellent service always on hand with any problems especially during the peak of the pandemic with my employment on the line. Reviewed on: 19th August 2021

Peace of mind

5
Incredibly knowledgeable, compassionate and understanding Reviewed on: 19th August 2021

Amazing service would vote 11 stars if I could

5
I have been with pay plan for a few years and they have been amazing I use to pay a company to do half the job pay plan does , they keep my stress to a minimum by contacting all my creditors for me and the fact they are free is a bonus. Couldn’t recommend more Reviewed on: 19th August 2021

.

5
Fantastic service, Understanding and compassionate staff committed to helping you out and resolving your financial issues Reviewed on: 19th August 2021

Great help

5
Super help and allowed me to manage my debts Reviewed on: 19th August 2021

Payplan saved my life!

5
Following a divorce, I was left in a significant amount of debt, which I was barely able to pay the monthly minimum amounts on. Payplan offered me a solution that was affordable for me, which could be adjusted as and when my circumstances changed. They had all of the uncomfortable conversations with my creditors and set a plan for me that allowed me to live within my means until I cleared all of the debt, which I am pleased to say that I have! All of the staff at Payplan have been so supportive and understanding, and I can’t thank them enough… I wouldn’t be here today if it wasn’t for them, as I wasn’t in a sustainable situation - thankfully I picked up the phone to them and got the advice and support I needed to restart my life! I am so thankful to everyone, good luck with the awards, you deserve to win!! Reviewed on: 19th August 2021

Professional friendly empathic staff

5
Excellent customer service responsive to individual need providing helpful solution to my debt problem reducing my feelings of stress. Reviewed on: 19th August 2021

Very helpful

5
PayPlan have helped me from the very start of my money problems and been on hand if I needed any advice or help Reviewed on: 19th August 2021

Great at taking care of everything

5
Payplan wrote to all of my creditors, negotiated a monthly amount on my behalf and took all the stress away when the debts had all got too much. They are very helpful with any queries afterwards too Reviewed on: 19th August 2021

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