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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Changed my life

5
Was in a bad place and payplan has give me another chance of being happy and enjoying life. Reviewed on: 19th August 2021
Steven m's avatar
Steven m

helpful

5
very helpful and understanding. make you feel less worried about your debt situation. been with them since 2009 without any problems. i'm rather stuck paying unsecured, originally multi interest on interest debt which should been written off by creditors years ago and PP seem the best at helping me in a bad situation. Reviewed on: 19th August 2021
John Whiting's avatar
John Whiting

We were in a bad way and Payplan were fantastic.

5
I got in touch with payplan as we were at rock bottom and did not know what to do.From the onset they were brilliant,never once made us feel bad for being in debt.We will be with them 12 years next year and debt free,it has been a long road and everyone at the company that we have dealt with has been lovely to us and so helpful.I would 100% recommend Payplan to anyone that finds themselves in that situation.Honestly,I do not know what would of happened to us without them. Reviewed on: 19th August 2021
Audrey parkinson's avatar
Audrey parkinson

Brilliant and easy to sort out

5
Friendly staff and very helpful Reviewed on: 19th August 2021
Grant brown's avatar
Grant brown

Great help

5
I have been with payplan for a couple of years now and they have been fantastic and helped me so much. Reviewed on: 19th August 2021
Joanne williams's avatar
Joanne williams

Life changing!

5
I have been with PayPlanPlus for just over 3 years now and can honestly say they have saved my life. The customer service is outstanding and every telephone representative has a personal touch with each call. Reviewed on: 19th August 2021
Kait Kendall's avatar
Kait Kendall

Excellent customer service

5
Amazing and very understanding always willing to help me with anything Reviewed on: 19th August 2021
Joanne's avatar
Joanne

They gave us our lives back.

5
Found our debts were mounting ,got to the point where couldn’t make payments . Pay plan sorted our finances, and made our payments affordable , now nearly 3 years on our debts are nearly paid, and in a few months we will be debt free,I love those words debt free. Thank you pay plan. Reviewed on: 19th August 2021
Susan Davies's avatar
Susan Davies

PayPlan Saved My Life

5
My wife and I separated and I was left as a single dad of two young children with a mountain of bills and new legal debts that previously were covered by two incomes or didn’t exist as we weren’t separated. I struggled for many months on my own trying to make ends meet and even approached CAP for help. Due to our unique circumstances CAP couldn’t help me and I really thought my children would be better off without me. I heard about Payplan and they helped me compassionately and quickly to put everything in place to give me the breathing space I needed. I still receive their support and every day I’m still so grateful . Reviewed on: 19th August 2021
KW's avatar
KW

FANTASTIC SERVICE.

5
Professional and helpful staff. Prompt response to any queries. Excellent standard of service. Reviewed on: 19th August 2021
Jenna Griffiths's avatar
Jenna Griffiths

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