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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

A highly professional - and kind - service

5
PayPlan provide a highly professional service with exceptional employees who are consistently kind, which is really important at the beginning, when it feels like the world is crashing around you. Throughout the time we have dealt with them they have been highly professional, knowledgeable and kind. They are definitly second to none. Reviewed on: 19th August 2021
Elaine's avatar
Elaine

A fantastic help and support

5
Payplan offer a excellent service, all the agents I have has contact with have supported me and given me advice, I have felt that they have had my best interests and were able to take away the stigma attached to being in debt. Thank you Payplan Reviewed on: 19th August 2021
Carole's avatar
Carole

about payplan

5
very caring and efficient service they took the worry out of my debt situation Reviewed on: 19th August 2021
denise dunn's avatar
denise dunn

my life savers.

5
I couldnt sort myself out , payplan helped me massively Reviewed on: 19th August 2021
Diane Cooper's avatar
Diane Cooper

Gave me great releaf in Stress

5
I was getting so stressed out with my dept after the job I was doing went into liquidation. I approached payplan and they have helped in so many ways. Thank you payplan Reviewed on: 19th August 2021
JackySA's avatar
JackySA

Relief

5
I went to payplan at time in my life when all and everything had span out if control, and I felt there was nothing or no one to help. I was going through grief, loss of job, depression and debts just kept knocking at my door. Payplan, went through all my financial matters and took over the correspondence with my debtor's. We went through how much I could afford each month and my life began again. For the very first time in such a long time I could see my life getting easier and more bearable. Relief I felt was immense. Reviewed on: 19th August 2021
Nicola 's avatar
Nicola

So helpful and explores all the options

5
Payplan is a great organisation who's focus is ensuring that you find a suitable debt solution to end the difficult situation. They will guide you through your options, and the impact on each one and allow you to work together on a solution. Reviewed on: 19th August 2021
Anthony 's avatar
Anthony

Excellent company

5
They have given us excellent support through our difficult times Reviewed on: 19th August 2021
Margaret Edwards's avatar
Margaret Edwards

Always Able To Help

5
When I was struggling with payments due to Covid, they were able to freeze my payments for a few months, then when I was able, I started repaying at an affordable rate, couldn't fault PayPan at all, no pressure at all, thank you for a fantastic service. Reviewed on: 19th August 2021
S B's avatar
S B

Thank you for being there for me PayPlan.

5
The credit crunch in 2008 -09 proved disastrous for my one-man training / coaching / mentoring business. I had some loans and a credit card, which had all been affordable and under control beforehand. I then could not afford to keep up the normal monthly payments. I then found PayPlan who dealt efficiently with my creditors, stopping interest from continuing to be added and arranged for me to pay a small single amount each month which they then shared between the creditors. They had sent me a list of possible actions that I could take and this seemed most appropriate. I was so grateful they were there for me with very practical no-hassle help provided in a friendly and professional way. I'm still following the schedule, and very slowly getting rid of my debts at a rate that I can afford, especially as I am now retired from running workshops and 1:1 training / mentoring sessions around the UK. I had lost two stone in weight and developed hypertension, for which I still take tablets but PayPlan helped remove the stress of the whole debt situation and I was able to get back to general good health. However, my retirement was originally due to lack of customers and is now enforced while I undergo chemotherapy following diagnosis of cancer early last year. Reviewed on: 19th August 2021
Greg Clarke's avatar
Greg Clarke

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