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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent

5
A first class service from wonderfully friendly staff. Reviewed on: 18th August 2021

Help when I needed it.

5
Always been good to me. Always listen and find the best solutions to help people when you are at a very low ebb. Thanks for listening and helping me . Big thanks keep up the good service. Reviewed on: 18th August 2021

Payplan help with a smile

5
Helped me when I was in a very dark place staff unbelievable Reviewed on: 18th August 2021

Personal and understanding approach

5
I had used Payplan for a period of time. They keep me updated on my plan and offer support whenever needed in an understanding pleasant and simple aporoach Reviewed on: 18th August 2021

Hard work but worth it

5
My wife and I were in a terrible state and although it is still hard to cope it is a temporary measure which is helping my family and I. I have to keep reminding myself it was me that got me into this mess and Payplan have been there to help us on the road out of it. Yes changes need to happen but they are there via telephone or email if there is a problem. Payplan have been my pillar of strength on dark days shining a light for my family and I. Thank you all, something I should be saying more regular. Reviewed on: 18th August 2021

Efficient and friendly service

5
I have been with the company per a while. They never let me down. Thanks God because they exist. Reviewed on: 18th August 2021

Very helpful, non judgemental

5
Been in. Repayment plan for many years- all staff been very supportive and heloful Reviewed on: 18th August 2021

1st Class

5
Been helping me throughout , overcame financial difficults, with excellent money management, cleared my debt and I've moved on Reviewed on: 18th August 2021

Big debt

4
Payplan have help me with my big debts, over many years Reviewed on: 18th August 2021

Helped

5
Payplan have helped to sort my debts and get back on my feet..they asked what I needed and thankfully they sorted everything...a blessing and always there to help just a phone call away..thank you Reviewed on: 18th August 2021

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