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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A friendly, professional debt management company. service

5
Payplan have supported me through my debt management plan and have always responded with prompt clear advice, answering all the questions I have raised along the way. I cannot recommend them enough to anyone in financial difficulty who is considering entering into a debt management arrangement i have them nothing short of faultless. Reviewed on: 18th August 2021

Payplan saved my life!

5
When all was dark and desperate Payplan gave me hope for the first time in years. Without their professional advice and attitude I would have sunk without a trace. Reviewed on: 18th August 2021

A high point when life is at its lowest

5
When I thought I couldn’t continue any more I was suggested to speak to Pay Plan adviser - they helped me beyond belief giving me guidance how to start rebuilding my life - I owe them everything Reviewed on: 18th August 2021

Professional help and solutions

5
Always there to help with quick and generally easy solutions Reviewed on: 18th August 2021

Helped us in adverse times.

5
Payplan has been helping us to pay off debts in the most adverse circumstances through job loss. We worked together with our case officer to do our budget and pay as much as we could back. When I lost my job, I communicated with them and we worked out a new budget. We fill out an annual budget. The case officers are very willing to talk to us and they always answer queries on emails very promptly. Reviewed on: 18th August 2021

Professional, caring and so helpful

5
I needed to speak to someone to help and I got through almost immediately, no waiting. My concern was dealt with swiftly and professional and I received my refund that was owed. I’m so glad I used PayPal. Thank you so much. Reviewed on: 18th August 2021

Excellent

5
I have been with Payplan for a number of years and I have always had good service. They deserve to win Reviewed on: 18th August 2021

Lifesaving

5
An amazing supportive organisation Reviewed on: 18th August 2021

Lifesavers

5
Payplan do what it says on the tin and give you your life back. I was overwhelmed with debt, letters and phone calls and became homeless for a while due to rent arrears. Payplan gave me excellent immediate advice then enabled me to stabilise and prioritise my income and outgoings, including getting my creditors to freeze interest on my debt. Their communication and action to secure an affordable repayment schedule, as well as freeing me from the daily deluge of demands from creditors, was rapid and first class. I have significantly reduced my debt and have always heeded their advice, especially not to accrue further debt. In addition I have never been pressured to choose a different route out of debt other than one I was happy with. My case manager at Payplan has been superb and I cannot thank her or Payplan enough. Reviewed on: 18th August 2021

Sonia howard

5
Payplan are amazing, they take the worry out of your debt, and work out an affordable amount for you too pay. My life changed the day I found Payplan Reviewed on: 18th August 2021

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