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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Always friendly and reassuring

5
I have never had a bad experience with Payplan, they all seem to be friendly and reassuring. Reviewed on: 18th August 2021
Calum McIntosh's avatar
Calum McIntosh

Customer focused empathic knowledgable staff

5
The people who have dealt with me during my debt repayment have been thoroughly supportive and empathic, offering solutions during the pandemic. Helpful and knowledgeable at all times, they have guided me through the process with the minimum of fuss, I can't praise them enough. Reviewed on: 18th August 2021
Gary Sutherland 's avatar
Gary Sutherland

Lifeline

5
Sorted me out regarding my debt. Gave me a lifeline when I needed it Reviewed on: 18th August 2021
Simon's avatar
Simon

Payplan heroes

5
I have been with Payplan for over 8 years now and they have been fantastic with looking out for me and freezing all interest on my accounts , allowing me to pay my debts .. Reviewed on: 18th August 2021
tony malik's avatar
tony malik

Helpful and understanding service

5
In a time of need and desperation Payplan has helped me from start to finish helping me reduce my debt. They look into all options in my best interest and are helpful, understanding and courteous all the way. Reviewed on: 18th August 2021
Steven veal 's avatar
Steven veal

Excellent peace of mind debt solutions provider

5
I was excessively in debt with no hope of maintaining repayments and had the very stressful situation of fending of countless debt chasing phone calls in desperation I contacted Payplan and from that moment on a enormous weight was lifted. Within weeks a agreed repayment plan was arranged with my creditors and now 10years later I can see a finish line to being debt free all thanks to Payplan. Reviewed on: 18th August 2021
James Symons's avatar
James Symons

Helpful and friendly

5
Consistently helped me over 15 years. Reviewed on: 18th August 2021
Chris J Stone's avatar
Chris J Stone

End of an era

5
6 long years but i am finally debt free. The stress and worry all taken away by payplan, they have been amazing. Reviewed on: 18th August 2021
Natalie Morton's avatar
Natalie Morton

Outstanding service

5
This company are so helpful no matter what your circumstances or who you speak to. Very helpful and easy to talk to, understanding and approachable. Reviewed on: 18th August 2021
Jane H's avatar
Jane H

Great service

5
Very reassuring staff and understanding. Helped me a lot not only with the debt but also mental health Reviewed on: 18th August 2021
Luke Timson's avatar
Luke Timson

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