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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan

5
Very patient and understanding always polite and friendly.. Reviewed on: 18th August 2021

Saved my life

5
Payplan have been amazing and supportive, with their help I am nearly completely debt free with light at the end of the tunnel ! Reviewed on: 18th August 2021

Living again

5
I was a single parent during my children’s years living at home. Things were financially very tight but we managed. When my children left home and went to university my life became very empty. I had a job but started to spend more money than I was earning ...on things that I could never afford as a single parent ...holidays ,clothes , makeup hairdos etc. These things sort of filled the gap of my children moving on in life. One day I realised that I was owing £7000 on my credit card, how would I possibly pay that off??? So I got a bank loan to pay the credit card off....then another credit card. It was so easy and before I knew it my life was out of control. I was working all hours just to pay my bills and debts, I seriously considered suicide.....how could I ever get out of this mess. I went onto a debt management plan with a company that I had to pay £500 for help.......from here things just got worse ....without going into too much detail this company was not legitimate and my debt fell into massive arrears. I now owed £33000 with all the interest added. That was it I felt my life was over ,what could I possibly do. I went to see a debt councillor that was recommended to me . It was a free service to help people like myself. Since that day I got my life back, the lady I saw had everything sorted within a few days . She made me a telephone appointment with Payplan at a time and a day . I was on the phone for hours the person I spoke to made me feel comfortable and I was able to disclose to her all the trouble that I was in without judgement. Immediately after my call with Payplan I started to get my life back together. Payplan literally saved my life in more ways than one. I wish I could remember individual names of the people from Payplan that have assisted me. I have helped other people in a similar position to myself by recommending Payplan. A genuine company,compassionate,understanding and non judgmental. Thank you for saving me to all the people at Payplan Reviewed on: 18th August 2021

Best company

5
Excellent help support and advice all through the process. Reviewed on: 18th August 2021

Personal service

5
Discrete and supportive staff. Always available for advice Reviewed on: 18th August 2021

Life saver

5
Literally saved my life - simple and easy to repay. If you're in trouble this is the place to turn. Reviewed on: 18th August 2021

First Class Service

5
I contacted Payplan about 10 years ago when I was in trouble financially. .They sorted it out put me on a plan that was affordable which took away all the worry. I would recommend Payplan to anyone who needs help. . Reviewed on: 18th August 2021

Saved my life

5
I was in a bad place with debt and pay plan helped me manage my debts and I really do think they saved my live as I was in a bad place Reviewed on: 18th August 2021

The ability to breath again....

5
I have been with PayPlan now for over 10 years and they have quite literally given me the space to breath again! Awesome initial service followed by an annual 'MOT' provides you with complete peace of mind. Thank you! Reviewed on: 18th August 2021

Peace of mind

5
They have helped my mental health by resolving my debt headaches Reviewed on: 18th August 2021

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