Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
Read all reviews Write a review

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

PayPlan Debt solutions reviews (22303)

Great help

5
Very helpful and easy to talk to. Always willing to assist in finding the easiest solution and adaptive to the individual. Reviewed on: 18th August 2021
Chris's avatar
Chris

Easy helpful reliable

5
I have been with Payplan for 6 years and have not had any issues always there to help they put you first. Reviewed on: 18th August 2021
Gurchan's avatar
Gurchan

Very helpful

5
They are approachable and helpful. I’ve been with them quite a while and nothing is too much trouble. Even during lockdown. Reviewed on: 18th August 2021
Paula robertson's avatar
Paula robertson

very good

5
Exultant and very friendly service Reviewed on: 18th August 2021
Ian Sutton's avatar
Ian Sutton

Comforting Experience

5
PayPal help my out at a difficult point in my life. It was easy to work out a plan with them and the reviews are straight Forward. They are easy to talk to, and prompt in all processes. I would recommend them to others needing this type of support. Reviewed on: 18th August 2021
Carol Phillips's avatar
Carol Phillips

Understanding, non judgemental

5
Understanding, non indimidating, no pressure. Deal with your debts in an understanding manner. Reviewed on: 18th August 2021
Flossie C's avatar
Flossie C

Debt advice

5
I got into a lot of debt this company is an absolute life saver took all the stress and worry away and always makes sure it was affordable your helped very step of the way I can’t recommend them high enough Reviewed on: 18th August 2021
Bolty's avatar
Bolty

I couldn't do it without them!

5
In my mid-twenties, I thought I was invincible so took out credit here, there and everywhere as I had a good job and could afford the repayments. Unfortunately, I then took my 22 mth old son and his dad on our first family holiday. Whilst there, I contracted a neurological virus and, within a week of returning home, I was critically ill in hospital with less than 5% chance of survival. Even then, I was expected to be paralysed from the neck down and reliant on breathing apparatus. My partner walked out on us leaving our son with my mum and we'd also planned a house move for the month after. 6 and a half months of hospitalisation in an acute neuro ward later, I came home a single parent to a child I barely remembered existed in a house I'd never lived in. I couldn't work and could barely function. Between me and my mum, we worked out that I owed more than I had coming in especially with the interest and penalty charges. PayPlan were AMAZING! They helped me to work out a budget and agreed pro rata payments with my creditors. I'm now 38 and have paid off approximately £11,500. All my creditors were REALLY supportive and agreed to freeze the interest and penalty charges so all that money has come off my actual debt amount. I have just under £1,000 left to pay off which my mum has agreed to help me with as I've never shied away from my responsibility to my creditors and have used the time to learn effective budgeting. I've never once missed a payment to my DMP or any other bills and have not had the stress of creditors and debt collectors harassing me for their money back. When I phoned my case officer for a settlement figure, she was SO supportive and said how proud she was of me. It made me proud of myself too! The settlement team have just taken over my case and I feel like the end is in sight and I honestly can't wait for the day when I can say I'm debt free. I cannot recommend PayPlan enough and truly hope they win this award because they truly deserve it. Reviewed on: 18th August 2021
Zoe Stephens 's avatar
Zoe Stephens

Helpful stress free made life easier

3
It was very helpful I was stress free and I could get on with my life instead of stressing my self made my life easier to manage Reviewed on: 18th August 2021
Attia Ahmed's avatar
Attia Ahmed

Turned my life around

5
Quick easy and friendly and got my life back on track Reviewed on: 18th August 2021
ozmoz@hotmail.co.uk's avatar
[email protected]

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill