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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing Company

5
I cannot speak highly enough of Payplan. They took a nightmare and made it completely simple and stressful. All the advisors are helpful and understanding and really go above and beyond. Thank you so much for helping me improve my debt situation Reviewed on: 12th August 2021

Amazing company

5
Amazing service, friendly team. Stress free solutions. Honestly feel like a weight was lifted after speaking with this team. Reviewed on: 12th August 2021

Amazing!

5
It was really refreshing to talk to such nice, normal and understanding people who do really want to help! Reviewed on: 12th August 2021

Excellent understanding of the stress debt causes.

5
Everyone is fantastic, not judgmental at all, they make you feel safe. Reviewed on: 12th August 2021

Great customer service

5
When I found myself in a difficult position their team helped me set up a plan which felt effortless, constant 24 hour support whenever I need it, couldn’t recommend them enough! Reviewed on: 12th August 2021

Exceptional customer service

5
After being stressed out over debt due to loosing job, then gaining work on 0 hours contract I ended up in massive debt that I could see no way out. I discovered payplan. I actually got to speak to real people who helped calm me down, walked me through every step. As well as helping me to set up paying off debts there seemed to be a real concern about my mental wellbeing. They keep me up to date with the progress of paying my debts of realistically and have money left to live on. Thank you all at payplan. Reviewed on: 12th August 2021

Easy and caring approach to debt solution

5
My experience was professional and understanding. I did not feel judged regarding my debt and they explained everything to me. Reviewed on: 12th August 2021

Outstanding

5
Helped me very quickly and wasn’t judgemental at all, very friendly staff, recommended to a couple of friends who have setup up a payplan themselves, says it all. Reviewed on: 12th August 2021

Amazing , caring , efficient, professional

5
Pay plan have litraly been a new life line for my self and my family , God knows what we would be with out them , verry understanding and helpful we always get the answers we need and every member of staff we have ever had to deal with have been just brillient Reviewed on: 12th August 2021

Best stress cure ever

5
Payplan are incredible, their professionalism is outstanding and they’ve really improved my financial situation Reviewed on: 12th August 2021

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