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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Startt to live again

5
Clear helpful advice. Takes the stress out of debt management and on the right track to improve my credit score Reviewed on: 11th August 2021

So helpful

5
They have been amazing, they helped me to build a payplan so I can finally begin to pay off my debt. What a relief! The debt was weighing me down and my mental health was effected, but payplan have been very understanding and very helpful! I would highly recommend. Reviewed on: 11th August 2021

So understanding and do not judge you no matter what circumstances have led you to seek their help.

5
When COVID hit I was at my wits end on how to meet my financial commitments. Payplan were so understanding and helpful. They didn’t judge me and did their utmost to help me continue to meet my commitments until such time as my situation improves Reviewed on: 11th August 2021

Fantastic

5
Great company that have helped both me and my husband get out of debt Reviewed on: 11th August 2021

Professional and Calming

5
At the most stressful time in my life they have been a calming influence and make you feel you are in safe hands when your in crisis ..there is great communication and always with personal empathy, not just structured replies giving you a more personal touch that you are not just a name/ number in a list Reviewed on: 11th August 2021

Outstanding.

5
My experience with Payplan: They were very helpful and very excellent listeners. Reviewed on: 11th August 2021

Amazing!

5
Payplan helped us through when times got tough because of covid! Everyone is so friendly& so easy to follow. We have just done our first yearly review and I would recommend Pay Plan to anyone that had debt problems! Reviewed on: 11th August 2021

Excellent service

5
I always get excellent service here and nothing is ever to much of a problem Reviewed on: 11th August 2021

Just the support I needed

5
When I contacted payplan, I found them so supportive and non judgemental. The advisor pit me at ease immediately. They assured me they could offer me the help required. All options available were explained in a level that I could understand. Once completed I felt like a great weight had been lifted. They are always just a phonecall away if I have any questions or queries. Reviewed on: 11th August 2021

I'm really happy with them.

5
I am really satisfied with they costumers service and I always can talk to them if I have any questions or problems. I highly recommend it to everyone who needs it. Reviewed on: 11th August 2021

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