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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Feel alive again.

5
As a self employed person I've received a massive support from Payplan ™ and they've taken away all the stress within days of arranging a telephonic meeting. Lost my business because of the pandemic and my ability to pay the debts. They took my personal circumstances into consideration and proposed a plan that " had me in the centre". I am paying what I can afford after all the bills and day to day expenses. I am also able to buy necessary gifts and for this i am thankful to them that the plan they proposed has been agreed by the lenders. I feel I'm in safe hands. They don't judge you. They help you. Reviewed on: 11th August 2021

Life and breathe

5
They were sympathetic helpful efficient and made the transition easy Reviewed on: 11th August 2021

Really helpful

5
Help me and my family out alot. Would highly recommend Reviewed on: 11th August 2021

Best of the Rest

5
I had to find a Debt Consolidation Company, a family member recommended PayPlan. It was easy, and uncomplicated, to use them. Unlike others who were very difficult and complicated to understand verbally and in their paper work correspondence. Reviewed on: 11th August 2021

Incredibly helpful at a difficult time

5
Payplan have been very easy to contact - can choose between a regular call or web chat, responded straight away, were very informative and supportive. I have an affordable debt plan in place now, and most importantly a peace of mind as I finally feel in charge on finances thanks to Payplan Reviewed on: 11th August 2021

Very helpful company

5
A serious, friendly, and very efficient company. Reviewed on: 11th August 2021

They were absolute live savers

5
My husband had to stop his full time work after being really ill, and subsequently is at high risk of heart attack and stroke. Even though I had a reasonable job income it was a huge blow to family finances. I was made aware of Payplan through the CAB. They were literally life savers. My husband had been getting stressed over finances which increased his already high risk of stroke and heart attack. Payplan explained things simply, and guided you through the necessary information needed. They negotiated with the creditors and came up with a plan that we could afford, whilst paying back all the money we owe ( which was important aspect to us). We continue to live in our own home, and bring up our children. Money is tight but Payplan ensure that you have enough to live with and without the constant worry which in that familiar financial institutions commercials….is priceless Reviewed on: 11th August 2021

Debt management

5
PayPlan is a life blood for people like myself who has multiple debts. PayPlan has given me my life back and a peace of mind by helping me manage pay my debts in a way that is less stressful and manageable amounts to my creditors. They have had a positive impact on my mental health for which I am grateful for. Since joining PayPlan many years ago, I find PayPlan personnel to be knowledgeable, skilled, experienced, professional and very much client lead in their provision and delivery of their services which are also person centered. They continue to provide me with ongoing support in the management of my debts. Therefore, I would not hesitate to recommend PayPlan to anyone in similar situation to myself. I recommend PayPlan for the Consumer Credit Awards 2021 Reviewed on: 11th August 2021

Such a relief

5
Fantastic support and guidance at a time when I was feeling at my lowest and didn't think I would ever be able to get out from the crushing weight of my debts. The staff have been very supportive, non judgemental and professional in working with me and my debtors to develop a manageable debt management plan. This allows me to have hope for the future and enables me to have peace of mind and confidence that, eventually, I will be able to pay off my debts. PayPlan has a simple and effective communication system and I can't thank them enough. Reviewed on: 11th August 2021

GREAT HELP

5
They have taken the strain out of my life Reviewed on: 11th August 2021

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