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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Customer Experience is Key!

5
Every step of the way, the customer service of PayPlan has been excellent. No matter what I know I can speak to them and they will do the upmost to help me and tailor something to my needs at the time. Reviewed on: 11th August 2021

Anxiety Relief

5
I can’t tell you how much stress I was under dealing with my debt. Really felt like the weight of the world was on me and I only had myself to blame. PayPlan helped me to no end. They put together an affordable monthly plan for me that has relieved so much of my financial anxiety. I’m now we’ll on my way to being debt free and I’m so grateful to them for helping me get there. Reviewed on: 11th August 2021

Good efficient service

5
Good service, always respond very quickly to any queries I have. Very helpful. Reviewed on: 11th August 2021

They have helped me get my finances under control

5
A very helpful team mate who have helped me get my finances under control Reviewed on: 11th August 2021

Brilliant

5
I was in alot of debt didnt no which way to turn. Paypal come along like a guardian angel and took the stress completely away with affordable paments no i can breathe again. Reviewed on: 11th August 2021

Debt going

5
Helped me through a rough time. Understanding and thorough Reviewed on: 11th August 2021

Easy, supportive, stress relieving

5
I was having a few issues with regards to money and the bank would not support. This left me in a very vulnerable position. I found PayPlan and have not looked back since. They are friendly, supportive and contacted my creditors to agree payment. Took all the stress away from me as I knew I was in good hands. Plus they have a mobile app that I regularly make use of. Fantastic service all in all. Thank you. Reviewed on: 11th August 2021

Friendly and understanding

5
Quick and easy to use. Such a relief I no longer need to worry Reviewed on: 11th August 2021

Got us back in track

5
Payplan has helped us get back on track after a few years of struggling to pay back loans after loosing employment. We are now nearly 3 years into our plan and payplan are always making sure we can afford our payments and have even helped us out with suprise bills like repairs on the car. They were also very understanding during covid lockdown which was a very stressful time. Thank you payplan. Reviewed on: 11th August 2021

Friendly and supportive.

5
My adviser was so helpful, friendly non judgemental and supportive. She kept me informed all through the process and was genuinely happy for me when my IVA was approved. So pleased I chose Payplan. Reviewed on: 11th August 2021

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