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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Changed my life

5
Helped me out of a bad situation caused by the pandemic, couldn't be more thankful Reviewed on: 11th August 2021

Great too help

5
Needed help they agreed too take me on even though I was a client before , Reviewed on: 11th August 2021

Helpful and understanding service.

5
We felt at ease from our first conversation with Payplan. It’s always a difficult conversation to have but the staff at payplan were understanding, knowledgable and gave invaluable advice and help. Reviewed on: 11th August 2021

Very helpful

5
Very helpful and supportive. Would reccomend to all family and friends. We have had no issues in sorting out our debt problems. Thank you Reviewed on: 11th August 2021

Supportive

5
The company has been supportive with me and gave me hope to regain control over my finances. The plan is tailored around your earnings and I found it balanced and affordable. Recommended Reviewed on: 11th August 2021

Top Notch

5
very good options for debt solutions and very understanding and professional staff highly recommended! Reviewed on: 11th August 2021

Breathing space!

5
I have been with other DMP providers but PayPlan made it much easier for me to manage payments. Great app and customer service is brilliant. Reviewed on: 11th August 2021

Friendly and helpful

5
Been amazing from the start, supportive too. Answered all my questions even the silly ones without any complaints. Made the process smooth even when I had doubts. Reviewed on: 11th August 2021

So helpful and quick to respond

5
Patplan helped me to take control of my debts and were very helpful and understanding and I have always had a swift reply to any questions I had. A great team and willing to go the extra mile. My experience with them has been top-notch!! Reviewed on: 11th August 2021

Great customer service

5
Extremely efficient. Very understanding and empathetic. Completely non judgmental and very helpful and friendly. Reviewed on: 11th August 2021

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