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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Changed my life

5
Helped me with all my debt problems and really turned my life around Reviewed on: 11th August 2021
Robin's avatar
Robin

Awesome staff

5
After getting into terrible financial difficulties I was informed about payplan and they took their time to guide me through all the various solutions available with regards to my circumstances and finally made the right choice without any judgement. Staff are always ready to listen and help. Reviewed on: 11th August 2021
Anthony Sam 's avatar
Anthony Sam

PayPlan

5
So supportive and understanding when you call. They are always available and will do anything to help. Deserve to be recognised. Reviewed on: 11th August 2021
Ryan's avatar
Ryan

Most helpful

5
I have been dealing with payplan for a number of years and they have always been most helpful, efficient and informative with their dealings with me. Reviewed on: 11th August 2021
April Weyman 's avatar
April Weyman

THEY GIVE YOU YOUR LIFE BACK

5
From helping you understand your position, the options open to you, the help available, to putting a plan into action and dealing with all the really nasty stuff attached to debt; PayPlan are the best. Their approach, a balance between the practical and the emotional, quite literally let's you breathe again, and restart your life. Reviewed on: 11th August 2021
Sven Williamson's avatar
Sven Williamson

Gave me my life back

5
After years of struggling to meet minimum payments and spiralling further and further into debt, Payplan calmly organised my repayments into manageable amounts with no judgement. Communication with staff is quick and easy and the plan is flexible so that I can increase payments when can afford to. Reviewed on: 11th August 2021
Angharad's avatar
Angharad

Excellent help

5
They were very helpful but just as importantly they were very understanding and considerate! Reviewed on: 11th August 2021
Colin Wilkinson's avatar
Colin Wilkinson

Help is on hand

5
We did not feel judged for the situation we were in. Helpful case manager put us on the right road to complete our journey to be free of debt. Reviewed on: 11th August 2021
Annette's avatar
Annette

First Class Service.

5
From the very beginning the staff were amazing.Everything was explained and help is always on hand.No worry or hassle. Reviewed on: 11th August 2021
James Croft's avatar
James Croft

Really good customer servicr

5
Payplan have helped me with my debt problems. I have been in an IVA with Payplan for around 2 years now. They were so helpful when setting up the IVA and talked me through every step. Everyone I've spoke to have excellent customer service skills. I would highly recommend Payplan to anyone who is struggling with debt. Reviewed on: 11th August 2021
stef Dennison's avatar
stef Dennison

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